Supervisor

SUPERVISOR
The Cause is an award-winning, fully independent multi-venue dance music institution. We are a vital part of Londons nightlife ecosystem and we pride ourselves in supporting charitable causes and championing underground dance music. Our open-door policy welcomes everyone equally, regardless of musical tastes, gender, race, class, age, sexual persuasion or kinks.
Whilst maintaining the ethos of The Cause and providing a platform for electronic artists to continue playing through the pandemic, through ventures such as Costa Del Tottenham, The Greyhound and All My Friend, provided a wider portfolio of entertainment, varying from food, comedy, cabaret, live music and DJ events.
Having secured new spaces for us to operate across London, we are recruiting for a variety of senior management positions to help manage the operations of the spaces, develop and grow the team and move the business forward.
This is an exciting opportunity to join an ambitious & creative team, and to make your mark on club culture in London from behind the scenes.
THE ROLE
To manage the day-to-day shift operations of both the front of house and bar team. Reporting to, and supporting the on-duty Venue Manager. As well as supporting the wider management team in the provision of an efficient & customer-service focused bar and food service establishment.
RESPONSIBILITIES
Oversee the daily operation of the bar; both the front of house & bar

Responsible for the smoothing running of the shift; acting autonomously to quickly resolve small issues and flagging issues with the Venue Manager for additional support

Supervising the efficient management of stock & consumables during shifts, ensuring no provisions run out during any events

Creating and maintaining a team environment; motivating and training team members to achieve and deliver high standards of customer service and alcohol service

Responsible for reporting and minimising wastage through adequate stock control and staff management during shifts

Maintain a safe and secure working environment

Ensure that all duties are carried out in line with Company and health and safety and other Company requirements

The efficient management of all staff attendance & breaks

Assisting and managing with the opening/closing & of the venue when events are in operation/shoots booked in

Developing and mentoring the bar, cloakroom & door team
SKILLS & EXPERIENCE
Must Have
Previous experience as a Bar Supervisor; supervising front of house staff, bartenders and barbacks

Excellent communication and people skills; friendly and approachable for staff and customers

A passion for bar work; a good working knowledge of cocktails, wines and beer.

Experienced in food handling, safety and preparation

Ability to remain calm under pressure and to provide a calming influence over junior members of staff during busy periods.

Available to work weekends including public holidays and late night hours.

Experience working with point-of-sale systems, in particular Goodtill

Desire to progress within the hospitality industry

Nice to Have
A passion for the live music industry, hospitality and the late night economy

Cocktail / mixology experience

Alcoholic beverage menu development

SALARY
£13 / hour

Shift Work

We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender, reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
WHAT HAPPENS NEXT?
We receive a lot of applications and it does take a while to process these therefore if you do not hear from us immediately it means that we are still in the review process so do not panic.
We aim to get back to everyone that applies for this position within one month of the closing date however, we cannot offer feedback on CVs.
Shortlisted applicants will be asked to interview on site
Thanks for your interest in our space. We look forward to receiving your application.
Love,
Supportthecause :)

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