Supermarket Supervisor

Our client is a manufacturer of refrigerated cabinets and plant for the retail sector based in
In the UK its main customer is a major supermarket chain but also supply/support other retail
The project department delivers these packages then hands them over to the service
These tasks are undertaken by Service Partners across the UK & IRL ,managed
Ability to work from home, occasional working away/an over-night
Extra to contract works to rectify or improve a new or ongoing problem.
Some reviews can be completed remotely using the software provided, advises the SP if
Call Centre- be in close contact with about the current service
out of hours giving advise over the phone or to arrange emergency parts issued via our
warehouse (on a Rota Basis)
information/training on our equipment.
requested, giving advice and building a working relationship so we are seen as a support
Support the office team regarding parts or situations delivery best practice for a
Responsible that the SPs adhere to Contract standards.
Responsible for the correct controller settings after commissioning
Support Call Centre
Ensure that all SPs are up to date with the latest information and training.
Hours of Work 40hrs Monday to Friday. Additional Hours may be required this may be
weekends providing advice or technical support on a rota basis.
Holiday 25 days plus bank holiday
Company Pension
Company Car.
Equipment Laptop, phone