Subsidence Specialist Engineer

Subsidence Specialist Engineer

South London

Permanent

£40,000 - £50,000 + benefits (permanent)

The Client

Our client works in conjunction with some of the UK’s leading insurers and brokers to ensure that critical subsidence and site investigation work is completed to the highest standards across residential and commercial properties. They are market-leading experts that utilise key technology to analyse, prevent and repair subsidence and underground water and drainage problems on behalf of the insurer. They are currently looking for a number of subsidence specialists to project manage domestic and commercial subsidence claims from inception to completion. The position will be home based but there will be some working away required when demands dictate and regular office visits and meetings.

The Role

• Carry out initial inspections of insurance claims


• Assess damage; determine probable cause and policy liability


• Determine further investigations and monitoring, where necessary, and any remedial or temporary works required


• Provide initial report to agreed standards


• Attend re-visits as required and report to agreed standards


• Implement engineering audit recommendations


• Process claims in accordance with SMS’s philosophy, standards, service levels and complaints procedure


• Update all relevant information on iSubs, engineering or other


• Maintain high standard of communication at all times, both internally and externally


• Meet Key Performance Indicators (KPI)


• Assist Claims Management Unit to proactively progress claims


• Is able to respond positively to varying client requirements and changes in the wider business environment.


• A significant level of travel is required in this role.

Key Skills

• Knowledge of subsidence engineering and building defects


• Demonstrate a detailed knowledge of insurance and subsidence claims handling


• An understanding of the insurance industry (perils, hazards, loss assessors, underwriters, intermediaries, actuaries, NHBC etc.)


• Working knowledge of relevant legal and regulatory matters


• A degree in a building / engineering / surveying discipline or similar is desirable


• Chartered status in a building /engineering /surveying discipline or similar is desirable


• CSCS card holder


• Cert CII qualified is desirable.

Benefits

• Competitive pay


• Career path


• 25 days pro rata holiday entitlement (+ bank holidays!)


• Dental and health insurance plans


• Pension


• Discounts at major brands