Student Services Officer

Vacancy: Student Services Officer
Start Date: As soon as possible
Permanent, Full Time (37 hours per week)
Term time plus 1 week (40 weeks per year)
Grade 5 SCP 7-11 FTE £24,294 - £25,979 pay award pending
Actual Annual Salary £21,508 - £23,521 pay award pending
We are a Multi Academy Trust comprising of six secondary schools and one primary school with over 750 employees and over 5,500 students, based in Dudley, West Midlands.
We are looking for a suitably qualified, motivated and enthusiastic Student Services Officer to join our team. Qualified candidates should be organised, self-motivated and confident as well as being extremely good communicators with excellent interpersonal skills and good IT skills.
The successful candidate will:
·Deal with day to day issues and queries from students. Be the point of contact for all student and parent liaison
·Manage and administer letters and other correspondence between school, student and parents
·Maintaining accurate and up to date student records
Please see attached job description for more details.
Please contact Zoe Trevis ##### you would like more information regarding the role or to book a viewing.
Closing date:19th May 2024, 12 noon
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
In line with Keeping Children Safe in Education 2023, as a part of our recruitment process we will carry out an online search on shortlisted candidates to identify any comment, image or other content that could cause reputational damage to the trust and/or give rise to a safeguarding concern. If we discover anything during our searches this will be passed onto the recruitment manager and discussed during interview.
We are deeply committed to safeguarding and promoting the welfare of Children and expect all Staff and Volunteers to share this commitment. All necessary Safeguarding checks will be undertaken which must have satisfactory outcomes, otherwise the conditional job offer may be withdrawn. Details of the checks that will be undertake can be found at: Keeping Children Safe in Education, 2023 –KCSIE 2023
This role has been assessed as working in regulated activity and is subject to an Enhanced DBS plus Children’s Barred List Check.
It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020).This means that certain convictions and cautions are considered ‘protected’ and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account.Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website:

Positions at the school are exempt under the Rehabilitation of Offenders Act 1974 and as such appointment to a post will be conditional upon the receipt of a satisfactory response to a check of police records via the Disclosure and Barring Service (DBS). DBS Filtering guidance can be found on the GOV.UK website.

As a Trust we are committed to ensuring that throughout our recruitment and selection process, no applicant will be disadvantaged or discriminated against because of the protected characteristics under the Equality Act 2010.
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