Strategic Account Manager

Job Title: Strategic Account Manager - IT
Location: Solihull/Belfast Hybrid
Hours: Full time, Permanent
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A bit about us:
At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment.
We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way.
We care about making a positive impact for our colleagues, customers, partners and the wider community. That’s why we live by our values of we're positive, we’re brave, and we own it.
The Role:
As an Strategic Account Manager - IT , you will play a pivotal role in defining and managing key initiatives across our most significant retail partnership.
You will have a holistic view of change across the partner proposition, encompassing, Risk, Finance, CX and any IT impacting change and be able to communicate this affectively to multiple stakeholder levels.
As Strategic Account Manager, you will be experienced in delivering complex digital projects, resilient to project pressures, and willing to get into the detail to make things happen.
Key Responsibilities:
Act as the primary point of contact for the 3rd party partner, ensuring they are kept fully engaged and supported through delivery
Engaging with key stakeholders from across the business to embed the partnership, including our legal, risk & compliance teams
Support the product/business owner with senior management engagement, including partnership input into business cases, presentations and EXCO material
Lead teams to provide clear direction to said colleagues to understand their role, responsibilities and accountabilities within the project and their value to achieving business strategic goals. Demonstrate excellent man management skills to engage staff working within various departments and sites towards achieving common goal
To build strong working relationship management with clients, as well as projects involving third party partners/party suppliers.
Skills & Attributes:
Account Management skills
Excellent communication skills
Excellent stakeholder management skills
Knowledge in IT projects
Self-starter who will work on own initiative and drives others
Delivery focused / results driven
Effective risk assessment and management
Proven budget control and cost management
Could this be you?
BNP Paribas Personal Finance believe it’s a positive attitude and passion to make things happen that matters most.
Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Also, if you are considering a career move or a sector-jump, please get in touch, we welcome applications from people with transferable skills.
What’s in it for you?
As well as working for a Top Employer UK 2023 and being part of a team that changes customer’s lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more.
Equal Opportunities Disclaimer
BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation