Store Supervisor – London

At All Good Things, we do designer outlet differently. Unlike other discount retailers, we are committed to reducing the environmental impact of every piece of clothing we sell. We partner with the premium fashion labels you love, and the ethical brands you need to know, to give their unsold clothing a second chance to be bought brand new and to give pre-loved pieces a new life. Our stylists select clothing, shoes and accessories that are designed to be timeless, not trendy; pieces that are crafted with care, to be worn and re-worn for a long time to come, and we never ask brands to produce new products to line our shelves. To further reduce fashion’s impact on the planet, we plant at least 20,000 trees each year and support various climate projects around the world. We’re a growing brand with an entrepreneurial spirit, dedicated to exceptional experiences, high-quality clothing and a more sustainable fashion industry – and we’re looking for passionate people to join us.About the roleWe’re looking for a talented individual who will support our Store Manager and Deputy Store Manager to inspire our expert team of stylists, drive brand awareness and sales, and deliver outstanding service that makes every customer feel good about fashion. Your responsibilities will include:Analysing business performance and identifying action plans to develop the commercial success of the store and exceed sales and profitability targets.Assisting in the effective recruitment, retention, development, performance management and deployment of staffMotivating the store team to achieve sales targets and maximise efficiencies.Ensuring that promotions, sales and merchandising instructions are carried out to expected standards.Ensuring the store complies with requirements in all areas of operational activity, policy and procedure with specific regard to stock and cash security.Developing clear communication channels to ensure relevant information is communicated in the absence of the manager.Supporting and developing staff based on Key Performance Indicators.Effectively assisting in managing all areas of the store P&L to within allocated budget levels, ensuring store profitability.Helping the Store Manager to analyse sales figures and forecast future sales volumes setting appropriate staffing levels, stock holding levels and promotional activity to maximise profit.Making use of sales data to manage store staff to achieve all merchandising and add-on sales opportunities.Deputising in the absence of the Store Manager in all functions of their role.Undertaking any other reasonable duties identified by the Store Manager.To be successful in the role, you will need:1 year of experience in a supervisory positionCreativity and a passion for fashionThe ability to inspire, motivate and lead a team.Excellent communication skills and a strong commitment to customer serviceVisual merchandising skills and a focus on maintaining high store standards.Commercial acumen and the ability to understand and analyse sales figures.Decision-making ability and a sense of responsibility
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