Store Manager (Department Store) - Frasers & Sports Direct - New Store Opening!

About Frasers
House of Fraser is a department store group with locations across the UK and Ireland and is one of the best known names on the high street. With a heritage than spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as
Frasers
and are looking for a dynamic
Store Manager
to join our team at our brand new store location in Meadowhall, Sheffield.
This store is a 2 floor department store in a busy shopping centre. Comprising of our Frasers floor including beauty hall as well as a Sports Direct Floor including Game & USC and with over 90,000 sqft of retail space, we are looking for an experienced store manager/general manager to lead the team.
Job Description
The Opportunity
Reporting to the Area Manager, you will have a responsibility for your store and team within The Frasers Group. You will achieve this by building a team who willtrain, coach and progress .You will support business initiatives and ensure these are
met with positivity and pace, whilst youcontrol and delivery across the board for store operations, customer service, budget control, people and product. Furthermore, you will take ownership of key areas to share responsibility with your team to be accountable for the store ..
Key Result Areas and Competencies:
1. Operations:
• promote all store operations and deliver to expectation on all KPI’s
• Support with the planning of workload to ensure a productive and efficient team
• Make confident decisions, and delegate to the team effectively
• Support with compliance of process and procedures whilst maintaining a safe and healthy environment for both the team and customers
• Assist with training and coaching the team below tobest practice
• Use business communication tools to monitor completion of tasks and meet deadlines
2. Controls:
• Use reports to ensure wage controls are met on a weekly basis, resolving any issues quickly and effectively
• Planstore schedules in line with store trading patterns and business expectation
• Assist with compliance for processing of payroll issues and problem-solve effectively
• Support with store daily structure to ensure the store meets compliance, customer service and security standards
• Be accountable for controlling wages
3 . Sales
• Understand business and customer expectation and motivate the team to deliver an excellent customer experience
• Understand product features and benefits and assist with training the team to maximise sales opportunity
• Understand assigned KPI targets and support with tracking against these targets as well as communicating to and motivating the team.
• Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
• Use reports to analyse and support with commerciality of key products to impact sales and profitability
• Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency
4. Development
• Assist with identifying internal talent and support performance management processes to drive exceptional performance
• Support with identifying performance issues and escalate professionally
• Be self-driven in own personal development take on developmental feedback constructively
• Understand and promote Frasers Group core values and coach the team to engage with these values
5. Leadership and Management
• Inspire the team and act as a role model
• Support with coaching and motivating the team to achieve success
• Develop relationships with the store team and ensure everyone is working to the same goals
Qualifications
The requirements
Store manager, general manager
or
area manager
experience is essential
Must have worked in a
large sqft, multi brand
environment
3 years Management experience working in a fast paced, high volume retail environment
Experience leading a large team of managers
Background in premium Fashion would be beneficial
Ability to positively impact results in sales, payroll and stock loss
Proven record of developing talented individuals
Must be able to work well under pressure and to strict deadlines
Committed to supporting the area manager to achieve the highest store standards and customer service
Must be flexible to work a variety of shifts including evenings and weekends on a full time basis
Additional Information
The Rewards:
Weekly/Monthly & Quarterly Commercial Bonuses
Stocktake Bonuses
Commission led bonuses across a wide range of products
Monthly Group Rewards and Recognition
Long Service awards
Join the Fearless1000 Incentive Scheme watchTHISvideo to find out more
We offer a wide range of Development Courses with National Qualifications
·28 Days Holiday
40% Instore Uniform Discount
Discounted Gym membership
Group Wide 20% Discount across all Frasers Group brands