STORE MANAGER CALZEDONIA UK Stores

Calzedonia Group is a fashion retail company specialised in underwear, beachwear and hosiery. Founded in Italy in 1986, in the UK we are operating three brands:CalzedoniaOur subsidiary, established in 2006, already operates with 20 shops and to continue its successful story is currently looking for a enthusiastic and reliable individual to join our Company as a Store Manager for one of our London based stores.
MAIN ACCOUNTABILITIES
:
Maximize the turnover of the store setting daily and weekly sales targets.
Demonstrate in-depth knowledge of Calzedonia products and brands.
Deal with customer returns and complaints.
Calzedonia Group is a fashion retail company specialised in underwear, beachwear and hosiery. Founded in Italy in 1986, in the UK we are operating three brands:CalzedoniaIntimissimiIntimissimi UomoOur subsidiary, established in 2006, already operates with 20 shops and to continue its successful story is currently looking for a enthusiastic and reliable individual to join our Company as a Store Manager for one of our London based stores.
MAIN ACCOUNTABILITIES
:
Sales & Customer Service
Maximize the turnover of the store setting daily and weekly sales targets.
Demonstrate in-depth knowledge of Calzedonia products and brands.
Deliver excellent customer service.
Deal with customer returns and complaints.
Visual & Store Standards
Implement all Visual Merchandising guidelines, standards and updates.
Maintain window displays in accordance with Visual Manager guidelines.
Ensure proper product presentation.
Ensure a high standard of presentation and cleanliness of the store.
Stock Management
Manage stock methodically and efficiently
optimizing the stock levels through effective stock ordering.
Maintain inventory integrity.
Manage transfer of products within the business.
Process deliveries efficiently.
Ensure the stock room is clean and organised.
People Management
Be an excellent role model for your team, be visibly enthusiastic and motivated.
Create a positive working environment m
otivating all staff members
.
Conduct performance appraisal of all team members every six months and set personal
objectives.
Deal with any disciplinary and grievance issues arising in consultation with the HR Manager.
Develop and coach team members.
Administration & Finance
Adhere to Calzedonia policy regarding till operations, the store safe and banking.
Manage cover and weekly rota ensuring staffing levels are kept to the required Company standards.
Ensure the Company’s Health & Safety policy is adhered to within the store.
Ensure completion of general branch administration and paperwork.
Ensure that any security issues are related to the District Manager immediately.
Co
mmercial Analysis
Know daily, weekly and monthly store income & KPI`s.
Be aware of all best selling stock within your store and the brand.
Hold staff meetings in order for the store performance and objectives to be discussed.
Check daily/weekly statistics and store performance and use the numbers in practice.
Plan together with DM, VM and Visual & Event Coordinator for store promotions and key trading events when appropriate.WE ARE LOOKING FOR SOMEONE THAT:Have a passion for fashion!Demonstrate enthusiasm for the Calzedonia brands, products and quality.Have experience in sales and customer service environment.Wants to take on new challenges.Have excellent interpersonal and great time management skills.WHAT DO WE OFFERStaff discount on all Calzedonia UK brands and worldwide.Generous uniform allowance per brand.34 days of paid holidays.Extensive training on product knowledge Career progression and personal development.London travel bonusIf you are interested in the above position, we are excited to hear from you!WE ARE CURRENTLY HOLDING INTERVIEWS FOR THIS POSITION, LIMITED POSITIONS AVAILABLE.
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