Staff Operations Engineer

Staff Operations Engineer at Mozilla Corporation
Team: MozProd Infrastructure
Locations: Remote Germany, Remote UK, Remote Canada, Remote US
To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu. To learn more about our Hiring Range System, please click here.
Why Mozilla?
Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for everyone.
The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with 60,000+ volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.
The Role:
Mozilla is seeking a Staff Operations Engineer who will be responsible for maintaining and improving critical systems vital to the everyday operations of the enterprise! The person in this role will succeed in contributing to others’ success and seeking opportunities to collaborate for the collective benefit. Expectations of work for this position will vary from performing a task to being more involved by mentoring skills. This will be someone who enjoys working with a wide range of technologies, solutions, and experiences, passionately solutions to the immediate needs of the day while keeping an eye on the bigger picture.
What you’ll do:
Be responsible for a comprehensive Identity Access Management (IAM) system which includes:
Manage an Auth0 (Okta CIC) IdP Platform
Support team members with integrations of various third-party OIDC/SAML connections
Coordinate deployment, configuration, and lifecycle management of various resources and services in GCP and AWS
Handle issuance of SSL/TLS certificates
Administrate DNS and IPAM
Be responsible for backup processes and disaster recovery strategies
Contribute to all aspects of a project, including but not limited to leading, planning, testing, implementation, monitoring, and maintenance
Lead multi-functional groups to identify, evaluate, and propose solutions for business problems
Function with a customer service mentality, addressing their needs in perspective of the macro outcome
Roadmap and plan opportunities for continuous improvement
Document status, process, procedures, etc., transparently, whereas anyone else can see who/what/when/where/why/how something was/should be done
Lead independently in a dynamic environment
What you’ll bring:
6+ years of:
Experience in DevOps, SRE, or CloudOps
Proficiency in Python and JavaScript (NodeJS) programming languages
Proficiency in Terraform, Serverless, Cloudformation and/or other IaC tools
Experience with cloud computing such as AWS and GCP, including GCP Functions and/or Lambda
3+ years experience in Identity Access Management products and frameworks such as Auth0, OIDC, SAML, OAuth 2.0, and LDAP
Experience in the following is a bonus but not a requirement:
Rust programming language
Platforms such as GKE, Kubernetes, and Cloud Run
CI/CD pipelines such as Github Actions, AWS Codebuild, GCP Cloud Build, and Jenkins
RDS and NoSQL database schemas and administration, such as DynamoDB and MySQL
Monitoring and logging with services such as CloudWatch, Splunk, Stackdriver
Infoblox DNS/IPAM appliance
LDAP server administration
Commitment to our values:
Welcoming differences
Being relationship-minded
Practicing responsible participation
Having grit
What you’ll get:
Generous performance-based bonus plans to all eligible employees - we share in our success as one team
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program
Other benefits (life/AD&D, disability, EAP, etc. - varies by country)
#J-18808-Ljbffr