Job Description:
To lead and manage daily operations of the Pall Mall Sports and Spa facilities, delivering excellent service levels with exceptional and memorable member experiences. Directly manage the Sports Front of House departments including Sports Reception, Gym, Turkish Bath, Sports Laundry, Juice Bar, Squash and Treatments. The role includes management of freelance personnel, swimming instructor and therapists, and the supervision of contractors who provide services, particularly contract cleaning, to the department ensuring exceptional standards are maintained.
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