Speicalist Housing Officer

Key responsibilities:

• Covering all areas of void and tenancy management including pre-termination visits, viewings, changes to tenancy, abandonments, assignments, exchanges and enforcement of tenancy conditions
• Undertake planned neighbourhood inspections and dealing with identified issues such as untidy gardens, fly tipping, graffiti, litter, repairs and vandalism
• Enforcing terms of tenancy agreements, and providing customers with accurate & appropriate advice about their rights and responsibilities in relation to their tenancy agreement
• Manage low level neighbourhood issues, and identifying & escalating ASB cases to Tenancy Enforcement Officers.
• Work in collaboration with key stakeholders on safeguarding incidents
• Identify & report any health and safety issues/breaches, undertaking all compliance responsibilities and taking the lead for Gas Access management
• Attend resident meetings and customer involvement events

What you'll need to succeed

• Valid UK driving licence with access to own vehicle
• Knowledge of the legal and regulatory framework of social housing, and property/tenancy management with experience of delivering services that meet these requirements.
• Good knowledge of best practice in safeguarding adults & children, and housing management services
• Previous experience of working in a social landlord environment, with experience of compliance management, health, safety and risk

Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.