Specialist Products Team Manager

We are currently
looking to recruit a
Specialist Product Team Manager
.
The Granite Specialist Product Team is responsible for
supporting clients and agents and ensuring conversion of new business, servicing existing accounts and ensuring the needs of our clients are met.
Job Title:
Specialist Product Team Manager
Locations:
Formby
Working Hours:
Monday to Friday, 9am-5:30pm
What you’ll be doing:
Respond to enquiries from clients, agents and underwriters in a courteous and helpful manner, ensuring that all information required is obtained and communicated.
Responsible for quarterly market competitor analysis, relevant to allocated product lines.
Responsible for monthly performance review of allocated product lines, with observations and criteria/rating suggestions to be fed into HOD.
Responsible for regular engagement with selected brokers under each product line, to understand any pain/success points.
Responsible for identifying any system challenges and ensuring adjustments are made where necessary, to align with appetite.
To act as an initial reporting point for product queries, for the team.
Assist other team members with tasks when required.
Deal with enquiries by e-mail, telephone, virtually and on occasions face to face.
To carry out any additional tasks instructed by HOD.
What we’re looking for:
Strong engagement skills both in a management and a relationship management capacity
Ability to demonstrate excellent organisation Skills
Great attention to detail
Capability to collaborate well with other team members and other teams across the business
Confident Microsoft abilities inclusive of Excel
About Acorn Insurance
We are a growing business with great opportunities to build your knowledge of the financial services industry. As a specialist insurance provider, we have 40 years of experience helping people secure motor insurance across all of the UK. We help more than 50,000 customers to find a policy that meets their needs and gives them the peace of mind that comes with high-quality insurance.
At Acorn Insurance we provide full training and continuous coaching inhouse you will be given full in-depth FCA regulated industry knowledge and have all the tools necessary to help you personally grow your career with the business.
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
Why Acorn Insurance?
Acorn Insurance want to give you more than a job, we want to give you a purpose and a career.Enhanced Annual Leave entitlement starting at 31 days and potentially increasing to 35 days per year depending on grade & length of service (including bank holidays)
Additional Buy & Sell Holidays
Company Sick Pay Scheme
Company Paid Maternity & Paternity Leave
Generous Company Pension Scheme
A comprehensive Mental Health support system via the health assured Employee Assistance Programme (EAP)
A wide network of mental health first aiders.
Our very own reward and discount platform "Your tomorrow"
Fresh fruit Deliveries twice a week
£250 Refer a friend bonus
Cycle to work scheme
Free eye test vouchers and a contribution towards the frames
Regular Employment Engagement including ongoing competitions with fantastic prizes
All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard.
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