Spa Receptionist

Spa Receptionist
We are looking for a passionate Spa Receptionist to join our fantastic Spa team at Londons finest Luxury Health Club.
The generous 18,000 sq ft space is home to an expansive gym, hydrotherapy pool, sauna and suite of thermal treatment rooms, exclusively available to members and hotel guests only. The Lanesborough Club & Spa has collaborated with Londons resident experts on a comprehensive menu of fitness and wellbeing treatments including revered facialist Anastasia Achilleos, beauty brands ila and Tata Harper.
The Lanesborough
Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and Londons most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
Oetker Collection
Masterpiece Hotels
Oetker Collection hotels are true masterpieces located in the worlds most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
Job description
The role of the Spa Receptionist is to assist the Reception Manager with the operation of The Lanesborough Club & Spa facilities and in particular oversee the reception duties whilst maintaining maximum sales and excellence in service standards. The Receptionist shall show a thorough understanding of the product, including knowledge of Membership, while providing support to the Spa Manager.
Key Requirements
The ideal candidate would be able to demonstrate the following attributes:
Experience in a similar role within a luxury Club & Spa
Excellent command of the English language and a second language would be preferred
Immaculate grooming standards
Passionate about fitness and wellbeing
Please note this role requires an element of manual handling
In return
We offer fantastic industry leading rewards and benefits (Conditions apply):
Private Medical Insurance
Dental and Optical Benefits
Meals on Duty
Enhanced Pension Scheme
Seasonal Ticket Loan
Lanesborough Wellbeing Initiatives
Cycle Scheme
Dry Cleaning
Social Committee Activities
Discounts on food, drinks and beauty services around Victoria area
Recognition and career development
Referral Scheme where you can Recommend a friend and earn money
Award programmes throughout the year with generous prizes
Long service awards
Internal transfer and promotion opportunities
Training and development opportunities with a strong focus on career progression and personal growth
*Terms and conditions apply to all benefits.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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