Software Consultant (Solutions for Sage 50 / Sage 200)

Base salary: £35,000-42,500 depending on experience, plus generous bonus scheme.
We are looking for a
problem-solver, motivated and ambitious professional who is a seasoned user of Sage 50 or Sage 200 (currently likely a financial controller, finance manager, finance executive, accountant, bookkeeper, etc.)
to spread the word about our world-class, easy-to-use Sage software solution tools to the hundreds of thousands of companies that use Sage in the UK. Our software add-ons have the power to save enormous amounts of time and effort for companies trying to integrate their invoicing, operations and business data with their Sage accounting and reporting. Our solutions include: connecting iPads/iPhones to Sage, bespoke pricing/invoicing applications seamlessly linked to Sage, Proof-of-Delivery integration, as well as bridge applications for Shopify, eBay and Excel. Help us spread the word and keep our existing clients happy!
The individual will offer a top-quality software configuration and onboarding experience and ongoing support with our various software products (without the need for supervision after a short training period). Because he or she will know the problems and challenges faced by Sage users (finance managers, financial controllers, accountants, operations managers, etc.), they will be able to emphasize with the pain points of prospective and existing clients and propose the right solutions from our catalogue of offerings.
The role is remote (or hybrid if the candidate lives near London and wishes to come into the office) and is a full-time position.
Job Purpose
Having established our position in the market with our “mobile to Sage” (“Mobile2Sage”) and “Excel2Sage” software products (among others), we have built a substantial business client list that we wish to grow further and also take even greater care of. The intended hire will be a credible "peer" of our main client contacts (financial controllers, finance managers, accountants, operations executives, etc.) allowing them to problem-solve with them and make their lives easier by providing prompt, precise and high-quality support. He or she will also listen to the client and proactively identify ways in which we can solve additional problems for them using our library of software products.
Responsibilities
Identify which of our software products are most relevant to existing or prospective client pain points and credibly propose them as solutions
Configure and install our software solutions, offer seamless onboarding experience
Diagnose and rectify usage-related errors and identify technical and application problems self-sufficiently, either over the phone or via screen sharing
Maintain meticulous records and filing systems
Contribute to the development of best practices and streamline processes
Reports to the Senior Software Consultant and Operations Manager, with a dotted line to the Director
Qualifications
Substantial experience using Sage 50 or Sage 200 (either as a financial controller, finance executive, finance manager, accountant, operations manager, etc.)
Strong understanding of business accounting and ERP
A basic understanding of database systems, e.g. SQL-based solutions
Basic understanding of virtualisation and remote desktop
Comfortable dealing with customers remotely
Excellent telephone manner and ability to explain in technical and layman’s terms
Able to work from home (option of hybrid in Central London is available)
Experience of Office applications, most importantly Excel
Strong organisational skills and ability to prioritise tasks effectively
Excellent communication skills, both written and verbal
Attention to detail and accuracy in data entry and record-keeping
What we offer in return
A salary ranging from £35,000-40,000 (depending on experience)
Participation in generous sales bonus pool shared by team
Potential for substantial salary increases over time if performance is strong and company revenue grows
33 days holidays per annum (including 8 Bank Holidays) plus bonus holidays like a 'birthday bonus day’
8 X Death In Service
Private Medical Cover
Private Dental Cover
Strong, balanced, collaborative culture
Working days are Monday to Friday 9am to 5pm
Job Types: Full-time, Permanent