Soft Services Manager

Insight Executive group are working in partnership with a leading global service provider who are looking to recruit a Soft FM Manager�to oversee�their Portering, Security and Waste provisions�for their healthcare client in Buckinghamshire.

This role�would be ideal for someone with Soft FM multi-disciplinary�management experience as well as experience of working within an NHS Trust.

The role is a full-time permanent position with a salary of up to �35k with an ASAP start.

The successful Soft FM Manager will be responsible for:

• leading a team of supervisors, catering assistants and chefs, with responsibility for ensuring HR procedures are applied including rostering, annual leave, appraisals, absence and performance management, recruitment, and development


• adherence to brand standards as indicated via patient satisfaction surveys, brand audits, mystery shopper and customer satisfaction results, developing and delivering action plans to address shortfalls identified


• compliance with company and client policy and procedures


• compliance with company and client health and safety procedures, including full food safety and HACCP

The successful Soft FM Manager will be able to demonstrate:

• strong communication skills�with passion for great service


• Soft FM management experience across multiple areas


• minimum 2 years management experience ideally in the NHS or private service provider marker


• excellent financial acumen


• excellent communication skills