Site Operations Leader

Operational site leadership role
Service management delivering a great customer experience
Permanent role based in Christchurch CBDMō tenei tūrana mahi About this role : This busy role will require you to have great resource planning skills, as you lead hub and site administration services, oversee a team of customer hosts, and ensure that all operational requirements across the Service Delivery network are managed proactively, consistently, and in accordance with national standards.
A leader by example, you will love to grow and develop people through sharing knowledge and information. In this role, you will need to build and maintain mutually beneficial partnerships with internal and external stakeholders sharing the right information at the right time to enable informed decision making.
Being passionate about operational effectiveness and service delivery is key and you'll set the bar high with maintaining the smooth running of ACC hubs and sites.
You will ensure that all aspects of the onsite work environments are safe, making sure that all risks and issues are managed appropriately while role modelling best practice health and safety.
Click here for a copy of the position description. He aha taku e tunanako ai What can I expect? The indicative salary for this role is $101,287 - $119,161 + 9% superannuation contribution, with appointment depending on skills and experience.
We offer a range of exclusive benefits, such as subsidised health insurance, discounts for gyms, corporate discounts across a range of retailers, and internal employee networks to support our colleagues from diverse backgrounds.
Ko wai koe About you We are looking for someone with the following qualities :
A passionate and customer centric leader who brings at least 2-5 years of leadership experience, experience in operational management will be well regarded
Comfortable and confident to share strategic and innovative ideas to improve operational performance
Experience with incident and / or emergency management
Experience with health and safety systems and processes to ensure a safe work environment for our ACC team
Effective decision maker and influencer to promote operational excellence across a diverse teamKo wai mātou Our OrganisationOur purpose at ACC is to improve lives every day.
It's to put our customers first, showing them manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.
We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs.
It is important to us that people are free to be themselves at work. Here are some ways we encourage that :
Employee networks to support our colleagues from diverse backgrounds.
Development opportunities in te reo Māori me ngā tikangaJoin us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.
Rā Katinga Applications close Applications will close'at 11.59pm Sunday 19th May and will'only be accepted when submitted through our Career Website.
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