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Shelf Stacking Jobs Morrisons – Customer Services Manager

Posted 19 days ago

  • London, Greater London
  • Any
  • External
  • Expired - 2 months ago
Job Description:
We’re recruiting for a high performing Customer Services Manager to help our business to continue to grow and succeed.
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Job Responsibilities:
Work with the other Managers in store to lead a supportive and performance driven department
Deliver training to ensure team have the capability and confidence to deliver their role
Identify and develop talent within the department
Lead and empower colleagues to always put the customer first and deliver outstanding customer service
Enable colleagues to work with confidence across various departments
Ensure resource is planned thoroughly
Take a leadership role within the store
Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
Ensure market leading availability across the store.
Build effective relationships with other operating departments
Listen and respond to our customers feedback and react accordingly
Job Requirements:
You must be adaptable to change, whilst being able to challenge effectively
As a Manager, you will actively listen to and respond effectively to customers and colleagues
Experience of managing a team in a fast paced environment
You will need to be a great communicator who can share knowledge, experience and best practices
You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
Job Details:
Company:Morrisons
Vacancy Type: Full Time
Job Location:London, England
Application Deadline: N/A
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