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ServiceNow Project Manager - Remote

Posted 16 days ago

  • London, Greater London
  • Any
  • External
  • Expired - 2 months ago
ServiceNow Project Manager95% RemoteUp to 80,000 per annumCompany client partnered with a quickly growing boutique ServiceNow partner, specializing in delivering transformative employee workflow solutions to businesses of all sizes and rescuing failed implementations.Our partners are seeking a passionate and experienced Engagement/Project Manager (Senior Consultant) with strong leadership skills, to shape and deliver internal projects and become a go to person for specific areas of operations. The ideal candidate will demonstrate excellent mentoring skills and will be able to provide pastoral / developmental advice to consultants, and share insights and feedback based on team engagement and challenges.Responsibilities (Supporting & Growing the Business):* Defining project scopes, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.* Draft proposals and SOWs for new clients with minimal input from senior team members.*Acting as a liaison between the project team, stakeholders, and vendors.* Preparing status reports and documentation for project stakeholders.* Collaborating with technical teams to ensure that the solution meets business needs and requirements.* Capture business requirements and maintain project documentation including; requirements documentation, use cases, test plans, and training materials.* Supporting testing activities, including test case development and execution.* Identify process improvements and efficiencies within ServiceNow projects.* Supporting the business with internal activities that contribute to the growth of the company, e.g. writing/recording content, researching & attending conferences, contributing to internal initiatives.* Actively maintain your own network beyond contacts generated through the client.Qualifications, Skills and Experience:* High-level knowledge of the ServiceNow platform.* Excellent communication and interpersonal skills.* Confidently discuss platform capabilities and differences between products with clients.* Build senior teams confidence to propose as lead role on project or programme.* Influence senior stakeholders and constructively challenge to encourage discussion.* Take responsibility for the KAM process - seeking out opportunities and identifying who from the senior team can help to close out.* Strong quality assurance skills.* Ability to analyse data/information and produce reports to reflect findings, progress etc.* Strong organisational and time management skills.* Ability to work in a fast-paced environment and manage multiple priorities.* Attention to detail and ability to work independently or as part of a team.* Desire and motivation to learn and be inquisitive about people, processes and technology.Theres a true flexible working culture and leading benefits. (Great pension, bonus, flexible working, etc). Working remotely you will be expected to be in the office based in Birmingham once a quarter with all travel expensed.
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