ServiceNow ITOM Architect - £850PD (Inside IR35) - Watford

ServiceNow ITOM Architect SME - £850PD - (Inside IR35) - Watford/Hybrid I am currently working with a leading technology operator in the gambling field who are urgently looking for a ServiceNow ITOM Architect SME to join the business. They are looking for a real ITOM SME to support a number of programmes across ServiceNow.Key Objectives:Design, develop, and implement ServiceNow ITOM solutions, including monitoring & alerting, configuration, and integration, to enhance the efficiency and performance of IT operations.Understand business requirements and translate them into technical solutions using ServiceNow ITOM modules.Configure and customize ServiceNow platform to align with specific needs and objectives, ensuring seamless integration with existing systems and tools.Provide expertise in AppDynamics and AWS integration to enhance monitoring capabilities and optimize resource utilization in cloud environments.Lead workshops, training sessions, and knowledge sharing activities to empower clients and internal teams with best practices in ServiceNow ITOM.Experience:Minimum of 5 yrs working experience in this domain and must have come from an IT Operational BackgroundMust have experience with ServiceNow ITOM ideally design; configuration and onboarding / integration.Must have experience of Technical Authoring including but not limited to creation of Low-Level DesignsMust have a strong Python development skillsMust have experience working with 3rd party RESTful APIs as well as OAuth2Must have strong experience with AWS infrastructure, including experience with Terraform and AnsibleMust have experience of migrating from / to new monitoring systems including re-integration.Must have worked with one or more of the following tools.Sensu (Nagios as a fallback), Grafana, AppDynamics, ThousandEyes, AWS CloudWatch, Azure MonitorPlease make an application if you feel this position would be relevant for you.
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