Service Transition & Design Analyst

Prestigious opportunity for a Service Transition & Design Analyst to join our pioneering Digital transformation.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Co-ordinating an end to end Service Assurance (Service Design and Transition) process. You will be responsible for work ensuring that new and changed IT Services have a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer.
If you possess a combination of some of the following skills, then LETS TALK!
Experience of co-ordinating/managing Service Design and Service Transition activities for new and changed services
Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment
Demonstrable understanding of Availability Management, Capacity Management and Information and Governance
Understanding of ITIL
Experience of project delivery and working within a governance framework
Experience of security system implementations preferred
In return you will be rewarded with:
Generous annual leave allowance, including Christmas/New Year closure;
Pension scheme membership to provide benefits for you and your family;
Well-being programme with counselling, fitness and leading sports facilities;
Learning and development opportunities;
Season ticket loans for public transport;
Cycle to Work Scheme;
Workplace nursery scheme;
Staff recognition schemes;
Staff discounts on a range of products and services including travel and high street savings.