Service Technician

We are looking for a motivated Service Technician to join a small cage wash team to deliver essential support services. This facility forms part of a larger team known as the Biological Services Group whose aim is to support scientific researchers and to specifically provide animal husbandry for laboratory mice in medical research.

You will be a member of a team supervised by a Senior Service Technician and will be working closely with animal technicians, maintenance staff and other members of the BSG.

Basic Requirements:

• Education to GCSE level or equivalent experience is essential


• Hold a current forklift licence is desirable


• Experience of working as part of a team and developing strong working relationships


• Can work independently


• Maintain high levels of hygiene to ensure a suitable environment


• Demonstrates an aptitude for working carefully and safely


• Ability to act on own initiative, and also to know when to seek advice


• Ability to follow instructions, both verbal and written e.g. Standard Operating Procedures (SOPs) and carry them out with limited supervision


• Understands and is able to explain the importance of wearing Personal Protective Equipment (PPE) Good written and verbal communication skills


• Experience of barriered facilities including IVCs, working in a cage wash facility with automated/semi-automated machinery and experience in machine maintenance are all desirable


• Responsible, conscientious and hard-working


• Understands the routine nature of this role


• Excellent time management and sound interpersonal skills


• Commitment to undertake standard training programs

Duties and Responsibilities:

• Delivery and collection of animal cages to specified area throughout the building


• Processing of dirty water bottles and delivery of clean water bottles for the animal rooms (semi-automated)


• Maintenance and routine cleaning of washing/processing equipment


• Stores duties to include accepting deliveries, moving consumables (such as bedding, diet, and enrichment), to the stores area. This includes using a jib-crane to load the bedding totes into the automated systems and decontaminating diet and enrichment before use


• Laundry duties which include using industrial-sized washers and dryers for the scrubs, over garments and towels used within the Ares building


• Cleaning of service support areas and other communal areas within the barrier, on a rota basis


• Use of forklift truck, pallet trucks and other similar lifting equipment (for which training will be given, if required)


• Operation of automated and semi-automated machinery such as autoclaves which are located in the cage/bottle processing area


• Respond to problems as they arise, seeking advice where appropriate from supervisor or line manager


• Able to correct any minor faults with the robotic cage washing equipment (after training)


• Ensure faulty/damaged equipment is reported urgently to effect rapid replacement/repair


• Unload lorries and replenish diet, bedding dispensers and other stocked items.

Agenda and its clients only recruit people who are passionate about animal care and welfare, people with integrity who are honest and trustworthy and who have a great work ethic.� To enable us to hire the very best people, we will conduct a comprehensive background and pre-employment screening, an essential part of Agenda's recruitment process.