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Service Support Technician

Posted 25 days ago

  • London, Greater London
  • Any
  • External
  • Expired - 2 months ago
Reference ID : 7088Budget : £30,000 - £40,000
Service Support Technician – ITIL, 2 nd
Line – Real Estate – London
Technical Support Analyst is required to join a global Commercial Real Estate business in their London office (full time). This is a permanent position, offering £30,000 to £40,000 as a base salary.
This business outsources most of IT to a 3 rd
party who have a service desk provided globally, however escalations to 2nd line (and some 3rd line) are handled by this team. The team also cover the large offices with onsite support. Ultimately, the key for this role is to find technology focused individuals who have great communication skills (they must be able to speak confidently with a mixture of internal users and stakeholders as well as strong collaboration with the vendor). A familiarity with ITIL is also important (no certifications needed). This is an excellent opportunity to gain experience in a large multi-national organisation and get exposure to a wide variety of technology.
Key requirements:
Technical support experience
Understanding of ITIL
Excellent verbal and written communications
This is a great opportunity for someone who wants to be a key part of a global support team and get exposure to a variety of business lines and technologies. Applications are reviewed on a regular basis so please apply today to talk to one of Kite's consultants about this exciting opportunity.
Service Support Technician – ITIL, 2 nd
Line – Real Estate – London
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