Service Support Officer

Are you a dynamic and experienced individual who wants to be part of a team dedicated to championing change for children?An exciting opportunity has arisen in the East Sussex Education Division for the role of Service Support Officer.We are looking for an individual to work closely with our Head of Service within The Participation and Planning Team on a number of critical business support functions, including developing strategies, policies and guidance in relation to key improvement projects, implementation of new and redesign of existing processes and coordinate the compilation of responses to Data Protection, Freedom of Information and Local Government Ombudsman.The role is varied and will not only involve working with our Head of Service but also other Senior Managers and Stakeholders. Your role will include many different areas of work such as event coordination, training, quarterly report writing, managing diaries, handling enquiries and resolving issues.In addition to having proven experience in managing varied, busy and demanding workloads, you will be highly motivated, have an excellent eye for detail, be able to work collaboratively withstaff, managers and key stakeholders and enjoy working in a fast-paced environment whilst managing conflicting priorities.This role willbe hybrid, office base isCounty Hall, Lewes.It is for 37 hours a week and is a permanent contract.If you believe you have the key skills, experience, and attributes we are looking for then we want to hear from you.What can we offer you?A motivated team committed to the continuous improvement of outcomes for children and young people.A commitment to a model of reflective practice based on regular supervision to support all employees in their professional development.A continued professional development (CPD) programme to ensure your personal and professional skills and knowledge are enhanced and developed to support the performance of the service.A fellow team of motivated and committed professionals, and a supportive wider management team.We also offer a diverse range of benefits to help and support you during your employment. More information can be found on ourbenefits page. County Hall provides a café with a full range of hot and cold lunches, snacks and drinks with seating both indoors and out.Hybrid working, 2 office days and 3 from home.Applications will be accepted via completion of the ESCC online application form, showing how you meet all the essential criteria within the job description and job specification.Interviews are scheduled for 1 May 2024 and will be in the form of a face-to-face interview, followed by a task. These will be held in County Hall, Lewes.For an informal discussion about this opportunity contact Jessica Stubbings, Head of Education: Participation and Planning on 07827 084705 or email ##### You will be working at County Hall; the Head Office for the County Council, based on the edge of Lewes Town Centre, which is within walking distance to the town and train station.County Hall is also on a bus route and car parking is available on site at a reduced rate for employees.We offer a diverse range of benefits to help and support you during your employment. More information can be found on ourbenefits page. Your starting salary will be pro rata if the above position is part-time or term-time only.Work Permits: we may be able to obtain a Work Permit for this post but this is subject to meeting the requirements of the UK Border Agency’s Points-based Immigration System.Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role.If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.Reasonable adjustments include things like an offline application form. If you would like to discuss your requirements further, please get in touch.East Sussex County Council is an equal opportunities employer. We welcome applications from all suitable candidates, regardless of race, gender, sexual orientation, disability or age. All applications are treated on merit.
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