Service Manager

Service Manager
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
We have an exciting opportunity for a Specialist Service Manager (known internally as Project Leader) to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.
Position:
5547 Specialist Service Manager (Project Leader)
Location:
Homebased (Devon/Cornwall)
Hours:
Full-time, 37.5 hours. Monday- Friday
Contract:
Fixed Term until the 31st May 2025
Salary:
£29,930 per annum (FTE £29,580 per annum plus £350 per annum Homeworking Allowance)
Closing Date:
24th May 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.
The Role
As a Project Lead for the ASB team you will be:
Managing a small team of ASB caseworkers including performance management, monitoring and support
Responsible for allocating cases within the team and analysing statistics and data in order to monitor daily caseloads against resources and look for trends/ pattern of behaviour
Working with the Operations Manager to ensure delivery of the business plan and associated outcomes
Resp...