Service Manager

We currently have a rare opportunity for a Service Manager to join our dynamic and energetic team at Brighton Volkswagen. The Service Manager oversees the high volume, fast-paced Service Department teams in a professional, efficient manner while always promoting a positive brand image.Previous Dealership Service Management experience is essential. Key responsibilities:Consistently model outstanding customer service skills, ensuring that the best possible service is delivered to customers by all teams on a consistent basisInnovate and engage your experienced team to ensure the workshop is operating at optimum capacity and KPIs are achievedLeverage knowledge and understanding of fixed operations, productivity, efficiency, and warranty operations to maximize revenue while both maintaining existing and winning new business.Lead and support your team to uphold a 100% supportive approach to safety.The successful applicant will possess:Proven leadership experience, including the ability to motivate and engage a team towards delivering exemplary customer serviceThorough knowledge of automotive service operationsHigh attention to detail and experience implementing efficient processesExperience leading a team in a high-volume sales/service environmentExcellent time management skills, coupled with the ability to prioritize and multi-taskProven ability to delegate and recruit appropriate support mechanisms Benefits:Be a part of a multi-national company, where you can access a network of opportunities across locations and brands.A top-of-the-line Employee Assistance Program with leading provider TELUS, where employees have access to services in all areas of life (mental health, health and nutrition, financial advice, family and relationships, and stress management). We offer a competitive and rewarding remuneration package inclusive of performance bonuses. Here is why you should join Australia's largest automotive retailer: We are Australasia's largest and most dynamic automotive retailer, employing over 8,000 team members across 250 dealerships in Australia and New Zealand. We represent over 33 car brands and 11 truck and bus brands, and we pride ourselves on delivering an exceptional guest experience. We offer our people extensive training and development opportunities with access to various employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts. Eagers Automotive is an equal opportunity employer that values diversity in the workplace. Women are encouraged to apply.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a service manager?
Do you have a current Australian driver's licence?
Have you worked in a role which requires a sound understanding of OH&S/WHS?
Do you have experience in the Automotive Service Industry?
A.P. Eagers Limited is a pure automotive retail group with our main operations in south-east Queensland, Adelaide, Darwin, Melbourne, Sydney and the Newcastle/Hunter Valley region of New South Wales.We represent a diversified portfolio of automotive brands, including all 12 of the top 12 selling car brands in Australia and 8 of the top 9 selling luxury car brands. In total, we represent 27 car brands and 11 truck and bus brands.Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance. To complement our vehicle dealerships, we also operate a substantial motor vehicle auction business, Brisbane Motor Auctions.Source: This is an extract from the company's own websiteA.P. Eagers Limited is a pure automotive retail group with our main operations in south-east Queensland, Adelaide, Darwin, Melbourne, Sydney and the Newcastle/Hunter Valley region of New South Wales.We represent a diversified portfolio of automotive brands, including all 12 of the top 12 selling car brands in Australia and 8 of the top 9 selling luxury car brands. In total, we represent 27 car brands and 11 truck and bus brands.Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance. To complement our vehicle dealerships, we also operate a substantial motor vehicle auction business, Brisbane Motor Auctions.Source: This is an extract from the company's own website
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