Service Desk Team Lead

Service Desk Team Lead - Huddersfield (Hybrid)

Service Desk Team Lead - 3rd Line - IT - Support - Technician - Service Desk - Analyst - Windows - Servers - VMware - Hyper-V - Azure - Citrix - Networking - Routers - Switches - Firewalls - Exchange - 365 - Office 365 - Infrastructure Engineer - 3rd Line IT Support

Are you an Service Desk Team Lead looking for a new challenge?

I am looking for a motivated and experienced Service Desk Team Lead to join an established Managed Service Provider in Huddersfield. The role requires you to be in the office 4 days a week.

The Service Desk Team Lead will deputise the helpdesk team and provide 3rd line technical support to our customers, responding to service tickets and resolving issues in a timely fashion. You must be able to troubleshoot and diagnose technical issues, as well as have a good understanding of Windows Servers, virtualisation technologies, networking and windows Servers

Key Skills the Service Desk Team Lead will have:

• Excellent 3rd Line IT Engineering experience
• Fully proficient with VMWare/Hyper-V
• Extensive Remote Desktop and Windows Server experience
• Excellent networking experience (Firewalls, Routing, switching and Wi-Fi)
• Azure and Citrix experience is beneficial
• Previous experience managing/mentoring a small helpdesk team is advantageous

Benefits

• Starting salary between £35,000 - £47,000
• 25 days + Bank holidays (Eventually reaching 28 days)
• After 1 year automatically enrolled onto simply health (allowance is increased longer you stay at the company)
• Casual dress
• Company pension (5% that is matched)
• Cycle to work scheme
• On-site parking
• Private medical insurance
• Regular Social events/BBQ's

Click the "Apply Now" button now for immediate review or please send across your CV to peter.hutchins @ circlerecruitment.com

Service Desk Team Lead - 3rd Line - IT - Support - Technician - Service Desk - Analyst - Windows - Servers - VMware - Hyper-V - Azure - Citrix - Networking - Routers - Switches - Firewalls - Exchange - 365 - Office 365 - Infrastructure Engineer - 3rd Line IT Support

Can be commutable from surrounding areas like Leeds, Halifax, Huddersfield, Brighouse, Bradford and Wakefield.

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