Service Desk Manager

Are you a seasoned IT professional looking for an exciting opportunity to lead a dynamic team? Look no further! I am currently seeking an
IT Service Desk Manager
position with my client team in Huddersfield, with the flexibility of working two days in the office and three days remotely.
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Why work with them?
You'll be leading a team of dedicated professionals, including 1st Line and Application Support Specialists.
They're looking for someone who can take the lead, driving initiatives forward. Your proactive approach will be key to their success.
They understand the importance of a smooth transition, the hiring manager will be there every step of the way to ensure you settle in comfortably.
What they're looking for:
Strong customer service skills are essential for building relationships with various teams across the organisation.
You'll be responsible for reporting and identifying pain points within their service desk. Your analytical abilities will be crucial in driving improvements.
Comfortable with a hands off managerial position.
They're seeking someone who has previously excelled in a similar role, with a strong background in ITIL. Experience with ManageEngine is highly desirable.
Join them today!
If you're ready to take on this exciting challenge and make a real difference in their organisation, apply now! Don't miss this opportunity to become part of a supportive team where your skills and initiative are valued.