Service Desk Analyst

Job Description
Junior IT Engineer
WE ARE A LEADING IT SUPPORT BUSINESS LOOKING FOR A JUNIOR IT ENGINEER TO JOIN OUR EXCITING TEAM
Apprentice/Entry level
Based Wolverhampton
Knowledge of Microsoft 365 systems, Networking troubleshooting and installation skills.
Salary £24,000 - £28,000 depending on experience
A driving license is essential for this role
To apply please call 01244 739 999 or email #####
We are a IT Support company based in Wolverhampton looking to recruit a Junior IT Engineer to provide IT support and installation services such as laptops and PC installs, network installation, Microsoft 365 solutions and 1st and 2nd line support services. The ideal candidate will have excellent customer service skills to communicate in person and remotely, analytical skills, technical skills and problem solving skills. This role will be partially onsite at customer premises.
WHO ARE WE?
We can offer the ideal candidate an opportunity to get involved in providing support via telephone, remote and onsite IT support and installation across the West Midlands. This role will give you the ability to broaden your skill set using a range of equipment and services. This is a great opportunity to kickstart your career forward in a tech focussed business.
WHAT WILL YOU BE DOING?
This vacancy will suit a Junior level candidate with some industry IT knowledge, industry experience who wants to apply their experience in as broad a way as possible supporting customers onsite and remotely A driving license is essential for this role.
WE NEED YOU TO HAVE…
Knowledge of Microsoft 365 systems
Technical background
Analytical skills
Problem Solving experience
Networking troubleshooting and installation skills
TO BE CONSIDERED…
Please either apply online or by emailing me directly to ##### . For further information please call me on 01244 739 999 / 07719051883. I can make myself available from 7am until 10pm. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy
only.
KEY SKILLS
Junior IT Engineer / Microsoft 365 / Analytical skills / Problem Solving / Communication skills