Service Desk Analyst

Service Desk Analyst
We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a part-time, permanent basis.
This role will be office based Monday - Friday with Home working on the weekend.
20 hours to be worked on a rotational two-week rota, including every other weekend ensuring the business hours of
07:00 until 19:00
are covered, operating from Monday to Sunday (including Bank Holidays)
Marston Holdings are continually expanding, and part of our growth is our Technology side of the business we have attained Videalert and Vortex. Videalert is the UK's leading supplier of intelligent traffic enforcement and management solutions that deliver the highest productivity at the lowest operational cost. Vortex is the UK's leading provider of smart city solutions. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies.
We are currently seeking a Service Desk Analyst to join their growing team! This is a key role within the service desk team.
Our analysts are the first point of contact for customer support requirements and will be dealing with alerts from our monitoring systems.
What we are looking for:
The ideal candidate will have excellent written and verbal communicati...