Service Desk Analyst

Service Desk Analyst | London | up to circa £25,000We are currently looking for Service Desk Analysts to be based in our clients’ London office.Our client is an award winning, friendly & progressive service provider with locations in the USA, UK & Asia.THE BASICS:As the Service Desk Support Analyst, you will be technically competent with the ability to liaise with external clients at a high level; capable of working in a fast paced environment. All Support Analysts will provide 1st and 2nd line support in a service desk environment to clients resolving any issues by telephone, email and remote support.THE PRE-REQUISITES:If you have a couple of years’ experience in a 1st and 2nd line support capacity, with a good knowledge of Microsoft Server, Active Directory, Office 365, VPN and Microsoft Exchange, with an understanding of tape and online backup utilities we’d like to hear from you TODAY.Analysts with experience of file servers and distribution lists and excellent customer service and communication skills, are likely to receive an immediate interview request. THE CONCLUSION:This is an excellent opportunity for a Service Desk Analyst to join a busy team where you will experience different environments and be exposed to various technologies giving you great career development with the opportunity to progress.If you live a commutable distance from the Fulham area of South West London and if you have worked for an IT Service Provider and / or in the Financial sector, this should be the perfect job opportunity for you.Contact Jonothan Bosworth Recruitment Specialists for more information
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