Service Delivery Manager

About Our Client A leading Public sector organisation based in Western Sydney
Job DescriptionMaintain an ITIL compliant Service DeskEnsuring a high level of customer service for all Service Desk related issues making sure all customers have the best ICT supportCoaching and supporting Team membersAssisting in Financial management and budgets relating to your specific areaKeeping up to date with all technology development specifically within Service Desk and Cyber security Focusing on continuous improvement and development within area of Service DeliveryLiaising with multiple vendors
The Successful ApplicantDemonstrated experience managing cyber security operations Proven experience in ICT Service Delivery Extensive expertise with Microsoft technologies and ecosystemDemonstrated ability to lead, manage and develop teamDemonstrated experience in financial management Strong communication skills Team leadership experience
What's on Offer The role is working for a leading client who are known for their effective training and development. This is a long term opportunity to develop a growing team and take ownership. On offer is an attractive salary, numerous benefits and working at the forefront of a great organisation
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