Service Delivery Manager Trauma and Orthopaedics

An exciting operational management opportunity has arisen for an experienced and highly motivated Service Delivery Manager within our Scheduled Care directorate in Hywel Dda University Health Board. We are looking for an enthusiastic, proactive, and experienced operational manager to be responsible for the permanent expert operational delivery and management of Trauma & Orthopaedics services across Hywel Dda University Health Board. This provides the right candidate an opportunity to ensure delivery of safe & sustainable patient care. This opportunity comes at an exciting time for Trauma & Orthopaedics services, and the post holder will lead on the local, regional, and national Trauma & Orthopaedics post pandemic recovery programme for the Health Board, alongside the Clinical Lead and Senior Nurse Manager. The successful post holder will be expected to work across all sites of the Health Board and regular travel to all sites is expected as part of the role and utilise the technology available to all the Health Board staff to aid virtual communication. The post holder will also be expected to contribute to the development of the Mid Wales strategy work and will need to offer a physical presence at the Bronglais site, Aberystwyth for part of the working week.Main duties of the jobManage hospital staff involved in the Trauma & Orthopaedics delivery provision
Support the General Manager - Scheduled Carein their delivery of the Health Board's aims and objectives and ensure associated targets and ensure strategies are clearly communicated to all relevant staff so that effective contributions to implementation of operational plans can be made
Manage staff working within hospitals to ensure the highest standards of professionalism, efficiency, and effectiveness in service delivery, ensuring that activity is aligned to Health Board plans and strategies
Work closely with the General Manager - Scheduled Carein theirregular monitoring and review of operational plans relevant to Trauma & Orthopaedics. Work with the General Manager (Scheduled Care), to contribute to the development of policies and procedures for Trauma & Orthopaedics and ensure compliance with corporate and local policies and procedures in the delivery of those services
Work with the General Manager (Scheduled Care), to contribute to the development of robust strategic plans and policies for Trauma & Orthopaedics and develop operational plans as necessary to transpose long term aims into routine tasks
Ensure delivery of delegated corporate objectives and activity targets, translating service delivery plans into actions and developing systems for performance management.About usHywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through: Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire Tregaron, Aberaeron and Cardigan in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres
Numerous locations providing mental health and learning disabilities services
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.Job descriptionJob responsibilitiesThe ability to speak Welsh is desirable for this post English and/or Welsh speakers are equally welcome to apply. You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Interviews will be held on 10/05/#####.Person SpecificationQualification & KnowledgeEssential
A higher degree at Masters level or equivalent experience at senior management level. Must have evidence of continuous management and personal development. Must have knowledge of NHS, Welsh Government and Health Board strategies, policies and plans including HR policies. Must possess a thorough understanding of the role and its purpose of within the organisation. Must possess a current knowledge of best practice gained through personal research. Must have in depth knowledge of strategic healthcare agenda relating to service delivery
Desirable
Experience of management in surgical specialities Experience of management in designated portfolio specialties
Language SkillsDesirable
Welsh Speaker (Level 1)
ExperienceEssential
Must possess a good appreciation of planning and developing and implementing strategies. Must possess a sound knowledge of performance management processes. Must possess significant experience of managing staff and working with staff Trade Unions/staff representatives. Must possess significant experience of financial management and knowledge of how to deliver a budget to a target. Must have knowledge of how to deliver projects and in particular managing scope and delivering against agreed objectives to quality, cost and time.
Employer detailsEmployer nameHywel Dda University Health BoardAddressGlangwili General Hospital Dolgwili Road Carmarthen SA31 2AFAny attachments will be accessible after you click to apply. 100-AC082#####4
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