Service Delivery Agent

Are you looking to start a career in the Rental Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided.
As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve preparing the vehicles for rental.
At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time.
What can we offer you?
5.6 weeks holiday pro rata
Contribution to Group Personal Pension Scheme
Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers
Funded Summer and Christmas events
Cycle to Work Scheme
Discounted car hire rates
About you
Hardworking individual with the ability to work in a team and independently in a fast-paced environment
Ability to show great attention to detail
Ideally, you will have previous experience in the same role or industry
Excellent customer service and communication skills
Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.
How will your days look?
Your role will include delivering and collecting our vehicles from our customers. Prior to delivery and upon collection, you will complete damage inspections, ensuring that the vehicle is in good condition in terms of cleanliness/damage and is completely fuelled. You will complete paperwork, undertake security checks, and verify rental documentation as required. You will also assist in preparing vehicles for rentals when not on the road.
Even though this role is a zero-hour contract, we are looking for someone who is available across the week.
About us
We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do.
We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located.
It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself.Clickhere to read some of our success stories.


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