Service & After-Sales Coordinator

SERVICE & AFTER-SALES COORDINATOR

SHEFFIELD

DAYS

�24,000 BASIC

We are looking for a motivated service & after-sales coordinator to join a market leading manufacturing company. The position will appeal to a motivated individual looking for their next challenging role within in a secure and stable company.

Role Description
- Responsible for delivery ofstart-to-end service process for our current UK customer base.
- Managing own time to deliver ourservice levels and exceed customer expectations.
- Accountable for: Receiving and managing inbound calls and emails.
- Designated contacts for allocated portfolio of customers.
- Pro-actively identify new opportunities with current customers for the business development team to qualify.
- Quoting customers with the intent of winning profitable business
- Sales quotation and order processing.
- Pro-active engagement with current customers to ensure no loss of business to competitors.

Skills and Qualifications
- A proven track record (minimum three years) of customerservice and after-sales within the UK manufacturing industry.
- A person with a hard-working ethos who is disciplined and reliable in executing company processes and strategies.
- An open personality that can fit with the company's culture of integrity and respect for colleagues.
- Energetic, upbeat professional who is comfortable working in a dynamic, fast paced, competitive environment.
- Ability to work on own initiative, as well as part of a team.
- A strong drive to progress their own career.
- Expert in the use and execution of ERP is a requirement for this role.
- Competent in managing all aspects of customerservice delivery.
- A proven track record in a business that provides solutions within the manufacturing industry.
- Strong relationship building skills with a high degree of responsiveness and integrity.
- Must possess outstanding communication and presentation skills (verbal and written)

If you feel this is of interest please send your CV directly to Jordan or call for a confidential discussion on (phone number removed)