Service Advisor

We are working with a Privately Owner Car Dealership who are actively looking for a Service Advisor to join their friendly team in the Luton area.
Job Role – Motor Vehicle Service Advisor
Salary – £25K basic with an OTE of around £32K
Hours – Monday to Friday 8.00am to 6.00pm with 1 hour lunch, 1 Saturday a month 8.00am to 1.00pm paid as overtime
Holiday – 20 days holiday plus all bank holidays per year
Service Advisor Duties include:
Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
Advise on estimated costs of repairs and work to be undertaken
Sell additional products as appropriate to customers’ needs
Advise on timescales and collection arrangements
Produce job cards on in-house computer system
Update customer and vehicle records
Document all warranty work in accordance with manufacturer policy
Preparation and completion of invoices
For this Service Advisor position you will have:
Previous experience working as a Service Advisor within a motor garage
Full driving licence
As a Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
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