Senior Solutions Engineer

Job DescriptionPubMatic (Nasdaq: PUBM) is an independent technology company maximizing customer value by delivering digital advertising’s supply chain of the future.PubMatic’s sell-side platform empowers the world’s leading digital content creators across the open internet to control access to their inventory and increase monetization by enabling marketers to drive return on investment and reach addressable audiences across ad formats and devices.Since 2006, our infrastructure-driven approach has allowed for the efficient processing and utilization of data in real time. By delivering scalable and flexible programmatic innovation, we improve outcomes for our customers while championing a vibrant and transparent digital advertising supply chain.Job DescriptionThe Senior Solutions Engineer, Demand Side Integrations at PubMatic drives the success of DSP launches and platform integrations. The Solutions Engineer is deployed for strategic DSPs launches to ensure that the implementation of platform products is successfully completed on-schedule and leads the tracking of technical escalations after launch. This position is critical to the growth of our strategic partnerships with DSPs, as well as the ongoing evolution of our product suite.Responsibilities:Partnering with the DSPs Development team by designing and executing implementation plans for customersCollaborating with Product Management and Engineering teams to coordinate resourcesSupporting Account Management teams to drive opportunities to optimise the customer relationshipActively respond to high-level escalations for Demand side clients relating to integration issues, discrepancies and any other technical issuesParticipate in and contribute to on-site quarterly business reviews with clients to review technical issues and product support opportunitiesInfluence Product roadmap functionality based on market-driven requirementsDirectly interact with the Operations, Product Management, and core development teamsFunnel some of the problems from the support to the engineering group if requiredUnderstand how Engineering solve problems, and solve the next time similar issue are registeredBe proactive, respond positively to challenges and pressure.Have confidence to handle issues and work with stakeholders across a range of functionsWe seek a take-charge person - ingenious and practical in finding solutions to problems, decisive and venturesome in putting solutions into action.We are looking for a leader with the ability to motivate people in the process of getting things done. Demonstrated team-building experience and an active network are preferred.Be a detail oriented fast learner with logical reasoning ability, problem solving and analytical mindset, as well as good written and spoken EnglishQualifications:5 years of recent work experience in the digital display advertising industry, with additional experience with mobile & video advertising also preferredExperience in core web technologies including HTML5 or JavaScript.Ability to troubleshoot ad serving issues (html, JavaScript, CSS)In depth knowledge of the OpenRTB specifications, REST APIs, GDPR.Experience in Campaign Management in any of the Demand Side PlatformsKnowledge of SQL, Excel, Tableau, Datastudio or related data analytical tools. Strong data analytical skills and ability to troubleshoot from a data driven perspective1 to 5 years of experience Database tools and moderate knowledge of web-based applications, Web server / Ad server / Mozilla Firefox and how to work on different web-based browsersMust have a Bachelor's and/ or Master’s degree in Computer Science or equivalentStrong oral and written communication skills; ability to communicate effectively to a C-level audienceAdditional Information:Return to Office: PubMatic employees throughout the globe have returned to our offices via a hybrid work schedule (3 days “in office” and 2 days “working remotely”) that is intended to maximize collaboration, innovation, and productivity among teams and across functions.Benefits: Our benefits package includes the best of what leading organizations provide such as, paid leave programs, paid holidays, healthcare, disability and life insurance, commuter benefits, physical and financial wellness programs, reimbursement for mobile.Diversity and Inclusion: PubMatic is proud to be an equal opportunity employer; we don’t just value diversity, we promote and celebrate it. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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