Senior Social Media Manager

Role:
Senior Social Media Manager - UK and Europe
Job Type:
Permanent
Location:
London (Hybrid) – Frequent travel overseas to Europe & UK (As & when required)
Ready to utilize your experience
in Social Media Management?
Are you looking for an exciting opportunity
to be part of a multidisciplinary team of PR/communications professionals, marketers, branding and social media experts from across TCS offices around the globe?
Join us as a
Senior Social Media Manager - UK and Europe !
Careers at TCS: It means more
TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership.
Be part of an exciting team where you will be challenged every day.
Work closely with the range of teams within the business to bring products to life.
Work with customers and identify opportunities to support their strategy and improve their processes across functions.
The Role
We are seeking a well-seasoned
Senior Social Media Manager
to join our European Marketing and Communications team. In this role, you will play a vital part in our marketing efforts, driving brand awareness, sharing industry insights, and engaging with our partners and audience through various social media channels.
As part of the team, you will work closely with communications, branding, and marketing teams across the UK and Europe to manage online and social media content, fostering collaboration.
You will have a strategic perspective of where social media fits within the company, overseeing social media activities from conception to delivery.
Key responsibilities:
Elevate engagement levels and enhance the ROI of social media initiatives.
Oversee the development and execution of all social media campaigns and activities.
Manage the social media budget, create forecasts, and maintain relationships with external agencies.
Provide support and work closely with members of the regional and global marketing and communications team, as well as stakeholders to ensure that activities are delivered with high quality and in required timelines.
Maintain good relationships and a contact network with key internal/external stakeholders.
Assist with other communications projects – such as helping with award submissions, production of surveys, branding and event display material, as well as business as usual communications, as required.
Ensure social media compliance and adhere to data protection policies.
Create social media content, bringing new fresh ideas for social media content and campaigns.
Support sales-led initiatives on social media.
Manage and oversee planning and arranging flagship events and activities.
Manage and oversee supporting website functions and updating social media profiles.
Your Profile
Key skills/knowledge/experience:
Proven experience in social media and online marketing campaigns within a B2B or B2C sector.
Ability to handle social media monitoring, customer comments, and crisis management.
Experience of community management and growth, and social media management.
Excellent copywriting, grammar, and punctuation skills.
Ability to understand and use social media reporting and analytics tools such as Marketo, Sprinklr, Sprout Social, Google, and/or Adobe to ensure our strategic approach to communication remains targeted and effective.
Demonstrable experience of working in an approval-based company, with multiple stakeholders.
A strong team player attitude, being flexible and results oriented. Ability to thrive under pressure and bring a positive attitude to all aspects of the work.
Ability to organise own work effectively and prioritize competing workloads.
Good IT skills, including experience of using content management systems (CMS), Microsoft Office (particularly Word and PowerPoint).
Good to have:
Familiar with Adobe Suite, especially Photoshop, InDesign, and Premier Pro.
Branding social media content knowledge.
Rewards & Benefits
TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature paid holiday entitlement, pension contribution, private healthcare including dental & optical coverage, life assurance and income protection, laptop and phone, cycle-to-work scheme, exclusive discounts on gym memberships, discounted rates on car leasing options, staff discounts within the larger Tata network, and access to extensive training resources.
Diversity, Inclusion & Wellbeing
At TCS, we believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity motto is ‘Inclusion without Exception’.
You’ll find a welcoming culture and many internal volunteering and social networks to join. Our diversity, inclusion and social activities include LGBTQ+ and mental health networks, as well as health and wellness initiatives and sports events (we even sponsor the London Marathon).
We are open to all and treat applications equally, regardless of ethnicity, disability, gender, age, sexual orientation, or beliefs.
If you are an applicant who needs accommodation due to a disability to complete an employment application, or during any phase of the hiring process, please contact us at
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with the subject line: “Disability Accommodation Request”.
Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.
Join us and do more of what matters. Apply online now.