Senior Service Designer

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Gold partner and Cloud Services partner, specialising in end-to-end transformation.As a global consultancy firm working across the private and public sectors, we specialise in Dynamics 365 Business Applications, Power Platform, including Azure, Application Modernisation and Data & Analytics.Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer’s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.Job DescriptionRoleWe are growing our multidisciplinary User-Centred Design consulting team and looking for a SeniorService Designer to join us on our exciting journey and be part of the Hitachi Solutions family. This role will be responsible for enabling the best-in-class digital transformation for our clients in both public and private sectors.Key responsibilitiesYou will advocate for a user-centric approach and demonstrate the value of service designPlan and lead service design activities within projectsCollaboratively design end-to-end services with a wide range of stakeholdersUtilise research and evidence to identify and solve complex problemsWork as part of a multidisciplinary teamCommunicate complex concepts in a simple way that is easily understood by othersQualificationsAs an experienced Learning Consultant, you have…Experience of working in agile and digital transformation projectsExperience in designing end-to-end services in complex environmentsExperience involving a wide range of users and stakeholders in design activitiesExperience using research and evidence to understand user needs and test design conceptsExperience in facilitating actionable workshops that enable the team to progress rapidlyPossess expert knowledge and know-how in applying GDS Service StandardStrong communication skills and comfortable working with engineering and business leadersDiversity and Inclusion at Hitachi SolutionsDiversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity. Our collective success is achieved by fostering and respecting our employees’ and customer’s individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented. You can read more about Hitachi’s mission and values here:hitachi-solutions.co.ukAdditional InformationIn applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy Policy located at of scamsOur recruiting team may communicate with candidates via our @hitachisolutions.com domain email address and/or via our SmartRecruiters (Applicant Tracking System) #####
domain email address regarding your application and interview requests. All offers will originate from our @hitachisolutions.com domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.
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