Senior Service Advisor

We are working with a Car Main Dealership in the Surrey area close to Hindhead who are actively looking for a Senior Service Advisor to join there friendly team. Strong Customer Service background essential!
Job Role – Motor Vehicle Service Advisor
Salary – negotiable depending on experience – OTE £40,000
Senior Service Advisor Duties include:
Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
Advise on estimated costs of repairs and work to be undertaken
Sell additional products as appropriate to customers’ needs
Advise on timescales and collection arrangements
Produce job cards on in-house computer system
Update customer and vehicle records
Document all warranty work in accordance with manufacturer policy
Preparation and completion of invoices
For this Senior Service Advisor position you will have:
Previous experience as a Service Advisor in a car garage / main car dealership
Enthusiastic and passionate about the motor trade
Full driving licence
As a Senior Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
If you are looking to build your career as a Senior Service Advisor, this company can offer you genuine career opportunities in an excellent working environment with fully funded training.
I look forward to hearing from you with regards to the Senior Service Advisor role, which is within the Automotive industry.
Contact: Ben at Jago Consultants
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