Senior Sales Associate

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Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals.
What's this role about?
As part of our Retail team, you'll be joining our store in St Albans, as our Senior Sales Associate on a permanent basis. You'll be responsible for supporting the day-to-day running of the store and motivating team members to ensure all sales and operational goals are met and exceeded.
What you'll be doing
Delivering an exceptional customer service experience
Supporting the opening and closing of the store
Inspiring the team to ensure sales targets are continuously met
Delegating duties and responsibilities to sales team ensuring they deliver and complete to the highest standard in a timely manner
Assisting the management team in leading the team to meet KPIs for the store
What you'll ideally bring to the role
A passion for premium or luxury product helps, but we're open to all customer-facing backgrounds
Be able to see things through the customer's eyes
Excellent customer service skills
Flexibility and ability to adapt to changing priorities
Ability to work in a fast-paced retail environment
Have excellent communication and interpersonal skills
Have excellent organisational and decision-making skills
Be a team player
Good written and verbal communication skills
What we'll do for you
Seasonal business wear allowance
Generous employee discount
Rewarding commission structure
Wellbeing and financial support through our Employee Assistance Programme
Low monthly cost health support through our medical cash plan
Fitness discounts
Family friendly policies including enhanced parental pay
23 days annual leave, increasing to 25 days after 2 years' service
Employee referral scheme
Career development opportunities
Apply now to start your story at Reiss...
#WeAreReiss
We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.
It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.
We know that some people won't apply for a role unless they feel you don't meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you.
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