Senior Sales Associate ( Full-Time)

With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established.Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.What’s this role about?As part of our Retail team, you’ll be joining our store in St Albans, as our Senior Sales Associate on a permanent basis. You’ll be responsible for supporting the day-to-day running of the store and motivating team members to ensure all sales and operational goals are met and exceeded.What you’ll be doingDelivering an exceptional customer service experienceSupporting the opening and closing of the storeInspiring the team to ensure sales targets are continuously metDelegating duties and responsibilities to sales team ensuring they deliver and complete to the highest standard in a timely mannerAssisting the management team in leading the team to meet KPIs for the storeWhat you’ll ideally bring to the roleA passion for premium or luxury product helps, but we’re open to all customer-facing backgroundsBe able to see things through the customer’s eyesFlexibility and ability to adapt to changing prioritiesAbility to work in a fast-paced retail environmentHave excellent communication and interpersonal skillsHave excellent organisational and decision-making skillsBe a team playerGood written and verbal communication skillsWhat we’ll do for youSeasonal business wear allowanceRewarding commission structureWellbeing and financial support through our Employee Assistance ProgrammeLow monthly cost health support through our medical cash planFitness discountsFamily friendly policies including enhanced parental pay23 days annual leave, increasing to 25 days after 2 years’ serviceApply now to start your story at Reiss…#WeAreReissWe recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.We know that some people won’t apply for a role unless they feel you don’t meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.
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