Senior Remote Buildings Operation Engineer

Deliver business value through Right and Fast partnershipSenior Remote Buildings Operation EngineerAs a Senior Remote Buildings Operation Engineer at Honeywell,
in Horsham or Bracknell, you will be part of an office-based team working
various shifts who are the first point of contact for our contracted customer
base responsible for ensuring our customers gets their issues resolved in the
most expedient way possible and in accordance to their Service Level Agreements.
You will achieve this by offering Remote Fixes and Escalations to Field
Engineering Teams. With over 125 years of proven building solutions, Honeywell
is building ecosystems that put the occupant at the center and fostering
environments of efficiency, productivity, and collaboration. Honeywell
customers have saved $6B in Energy & Operational Savings since 1979 and we
have completed approximately 6,000 guaranteed efficiency projects for our
customers.Transform the way buildings operate to be safer, more
productive and more energy conscious.Key requirementsProvide Remote technical assistance for Honeywell contracted customers & Connected Sites by undertaking tasks on HVAC Controls systems, modifying and interrogating BMS controllers, software programs, applications and systemsUndertake pre-planned maintenance activities across our clients BMS control systems, identify faults across our control systems, and rectify them where neededContinually ensure all Energy Saving measures for all Building Services are monitored and modified accordingly whilst driving energy savings through applying BMS expertiseManage customer requests who have varying levels of expertise and liaise with third party providers on non BMS related problems ensuring we deliver enhanced customer serviceWork towards the achievement of all team / individual targets and KPI’sKey skills and qualificationsGood grounding in engineering, IT or technical industry or relevant qualifications with experience ideally within Building Technologies coupled with customer service experienceGood interpersonal and verbal & written communication skillsEffective communicator with a flexible approach to teamwork.Knowledge of the principles, associated with Building Management Systems, Plant and Energy Management would be advantageousKnowledge of Honeywell BMS Control Systems, Tridium Niagara software (AX/N4), system protocols (BACnet, Modbus, Lon, etc.), EBI, Tridium, Alerton, Trend, Multisite would be beneficialOur offerCulture that fosters inclusion, diversity and innovationWork for a well-known brand with a continued focus on innovation and growthMarket specific training and on-going personal developmentOpportunities to work with the latest technology and new products!We
are an equal opportunity employer and value diversity at our company. We do not
discriminate based on race, religion, color, national origin, gender, sexual
orientation, age, marital status, veteran status, or disability status.We
will ensure that individuals with disabilities are provided reasonable
accommodation to participate in the job application or interview process, to
perform crucial job functions, and to receive other benefits and privileges of
employment. Please contact us to request accommodation.Join us now and be part of a global team of
thinkers, innovators, dreamers, and doers who make the things that make the
future!#TheFutureIsWhatWeMakeItAdditional InformationJOB ID: HRD226565Category: Customer ExperienceLocation: St Marks Court,Horsham,WEST SUSSEX,RH12 1BW,United KingdomNonexemptCustomer Experience (GLOBAL)
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