Senior Relationship Manager

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locations
London, United Kingdom
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
#####-13124
About the RoleWe are looking for a dedicated
and forward-thinking
Relationship Manager to help drive the development of the Swift UK business development team. The portfolio consists of complex banking and PSP clients. The successful candidate will be responsible for growing existing client relationships, increasing awareness of the Swift service offering, and maximizing revenue opportunities in partnership with the Swift community.With a central focus on long-term customer relationship management, the successful candidate will build network and partner with clients through consultation and by providing expert advice around Swift solutions and product offering.ResponsabilitiesWhat will my responsibilities be?Build and maintain existing customer relationships, acting as a trusted advisorIdentify customer needs/market opportunities to grow new business across your accounts, adding value to customers’ target operating modelRepresent Swift and promote the company’s portfolio through participation in and workshops, business forums and conferencesAcquire and maintain market, product and services knowledgeProvide regular market and product feedback to your commercial team as well as the product and services teamQualificationsKey requirements:Experience working at a fintech, payments service provider, technology vendor or within financial servicesA proven track record working to (and exceeding) annual targetsHistory of building long-term relationships with high customer satisfaction and client retentionAbility to prioritise and focus on the achievement of individual and company goalsEager to learn new skills and willing to get involved in a variety of projectsPreferred requirements:Subject matter expertise of UK payments (CHAPS, BACS, Faster Payments), European payments (SEPA, Target2, EBA), BASEL III, international trade, correspondent banking, UK agency banking serviceKnowledge of regulations (PSD2, GDPR, FATF), financial crime compliance and/or fraud and cybersecurityInsight into the use of new technologies in financial transaction processing such as Blockchain and distributed ledger technologies, eInvoicing, digitization, supply chain and bank payment obligation, eIdentityKnowledge of the Swift portfolio, technology, and payments marketWhat we offerWe put you in control of career We give you a competitive package We help you perform at your best We help you make a difference We give you the freedom to be yourself We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status.
About UsSwift doesn’t stand still. We are constantly evolving and tirelessly innovating. Working at the intersection of finance and technology is a very exciting place to be right now. Swift is transforming cross-border payments, making them faster and more transparent than ever before. We are the way the world moves value — every instant of every day, in almost every country.We are proud that what we do has a critical impact on the global financial community and touches almost every aspect of the financial world. So, what you do at Swift has real impact too — an impact that matters every day. Which is why you matter to us.Joining Swift gives you unparalleled exposure to knowledge, expertise and technologies. If you have what it takes, you’ll be able to take on different career paths and have the opportunity to work in teams, departments and disciplines in countries around the world. Swift is unique. There is no other organisation like ours in the world driving the long-term future of the financial ecosystem. You’ll be surrounded by bright, customer-focused and intellectually curious people in a collaborative, friendly, open and inclusive environment. At Swift we are trusted every instant. Everything we do has an impact that matters. And as a member of our team, you are trusted to make your impact every day.
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