Senior QA Analyst

About The Role
Who we are:
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers. As our business continues to grow we are extremely excited to be relocating to our new Head Office, located in the heart of Hereford city centre. The brand new, state of the art office creates a modern, stylish workspace designed to encourage collaborative working, teamwork and creativity - everything that MandM is about!
Job type: Permanent - Hybrid
Our benefits:
Free parking
5 weeks annual leave + option to buy an extra week
Generous staff discount
Health & wellbeing programme
Referral programme
Healthcare Cashback Scheme
Your birthday off
Ideal city location with local leisure, retail and hospitality discounts
Employer Supported Volunteering Scheme
Company pension
Position Purpose:
MandM Direct is seeking a talented and detail oriented Senior QA analyst, you will play a crucial role in ensuring the quality and reliability of our digital products. You will have the opportunity to work in a dynamic and collaborative environment and contribute to the continuous improvement of our testing processes. . .
Principal Accountabilities
Shape the technical direction of the QA team in liaison with the Lead QA; ensuring that the team are aware of the principles of good software design and the software development lifecycle (SDLC) is adhered to.
Collaborate and review and provide feedback on designs for upcoming work, considering where the quality of said solution could be improved by drawing on previous experiences.
Strives for quality: ensures the features developed by the team are produced to the highest possible quality in the fastest possible time and no less, so that we are able to continue to do so in the future.
Mentor:develop QA community including one to one mentoring where necessary.
Knowledge base: improve, share and retain critical in-depth knowledge of the systems developed and maintained by MandM, such as the Website and all supporting services.
Improving systems: improve the quality of the code by ensuring we have sufficient test coverage and no code hot spots.
Improving processes: improve the QA of our systems and identify any functional, technical or performance problems, providing suggestions for improvements.
About You
3+ years in devising and executing Agile QA processes, tools and techniques
Experience using SQL server or equivalent database for data interrogation testing via the execution of queries
Experience of testing API’s, using tools such as postman to verify functionality and data integrity is upheld by services processing data.
Experience using a range of automated test tools including load, stress and performance testing plus script automation
Experience of testing in a cloud infrastructure preferably using Google Cloud Services
A track record of over-seeing successful software deployments
Experience or knowledge of CI/CD pipelines and principles.
Demonstrates comfort with ambiguity and an entrepreneurial style, not afraid to challenge to ensure quality delivery
Robust & resilient, a completer/finisher with an attention to detail. Analytical in approach, tenacious and driven by results.
About Us
Integrity -Consistently demonstrates integrity and high work standards; Acts professionally with an honest and fair approach
Teamwork -Communicates effectively at all levels; Responds to internal / external customer needs in a timely and courteous manner; Works collaboratively, showing respect to colleagues at all times
Accountability- Is responsible for their actions; Takes ownership of decisions and outcomes
Entrepreneurial approach- Is bold and passionate about MandM, its products and its people; Experiments, takes risks and makes it happen; If there’s a better way, find it
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