Senior Project Engineer

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About Us:
We are Midlands-based IT Managed Service Provider providing expert IT support and consultancy to businesses across various sectors. Our services assist businesses in cloud solutions, IT strategy, and IT support, ensuring they harness the power of technology to drive success and growth.
Position Overview:
We are seeking a highly skilled and experienced Senior Projects and Field Engineer to join our dynamic team. The ideal candidate will possess a strong background in server virtualization, Microsoft 365, Azure, and networking technologies. They will be responsible for executing a wide range of projects, from installations and migrations to troubleshooting complex technical issues in diverse environments.
Responsibilities:
Plan, design, and implement server virtualization solutions using industry-leading technologies.
Configure and manage Microsoft 365 applications, including Exchange Online, SharePoint, Teams, and OneDrive.
Deploy and manage Azure services, such as virtual machines, storage, networking, and security solutions.
Design, implement, and troubleshoot network infrastructure, including routers, switches, firewalls, and VPNs.
Perform system upgrades, migrations, and installations with minimal disruption to client operations.
Collaborate with clients to understand their technical requirements and provide tailored solutions to meet their business objectives.
Conduct comprehensive assessments of existing IT environments and recommend improvements or optimizations.
Develop and maintain technical documentation, including network diagrams, configuration guides, and standard operating procedures.
Provide guidance and mentoring to junior engineers and support staff.
Stay updated on emerging technologies and industry trends to continuously improve service offerings.
Requirements:
Minimum of 5 years of experience in IT infrastructure projects and field engineering roles. Proficiency in server virtualization technologies, such as VMware vSphere or Microsoft Hyper-V. Extensive experience with Microsoft 365 administration and configuration. Strong knowledge of Azure services and deployment best practices. In-depth understanding of networking principles and protocols, including TCP/IP, DNS, DHCP, VLANs, and routing. Proven ability to troubleshoot complex technical issues and implement effective solutions. Excellent communication and interpersonal skills, with the ability to effectively interact with clients and team members. Vendor certifications such as Microsoft, VMware, or equivalent are preferred. Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously.
Why Infuse Technology?
We are a Midlands-based IT managed service provider delivering specialist IT support, from business continuity and crisis planning to managing IT infrastructure and paperless offices. We also provide clients with the highest level of cybersecurity support, implementing practical solutions to protect against cyber-attacks. Our team’s 17 years of expertise means we’re well versed in worrying about the technical details, allowing you to focus on your business and do what you do best. We consider ourselves a true partner to our customers – always on hand to offer advice, implement technological and system changes, and get you back online whenever you need us. Gone are the days of just ‘turning it off and on again’, with us you can sleep easy in the knowledge that you will receive straightforward IT solutions that continue to keep your business moving.
Our values
We know our clients;
We are friendly, honest, helpful, and courteous;
We assist wherever possible at all times;
We will always provide you with the best advice for now and for the future;
You will always be entirely satisfied with all aspects of our communication.
Our benefits
A working environment that empowers you to perform at your best, through our flexible working policy and dress for your diary scheme. Time to do what matters to you – 25 days annual leave plus statutory bank holidays, the option to reduce annual hours for additional annual leave, and your birthday off, on us. Rewards for those who actively embrace and embody our values and culture through our Kudos Reward Scheme. Bonus referral schemes for introducing new talent or clients so that when we benefit, you do too Life doesn’t stop at the end of the working day and neither do our benefits. We also offer life assurance, discounts on a huge variety of retailers through our partnership with the PKF Smith Cooper Rewards Scheme, and cashback on healthcare (including dental visits, physiotherapy etc) through Healthshield.
How to apply?
Apply now if you believe you have what we are looking for! Even if you do not tick 100% of the boxes, we would encourage you to apply. To do so, please upload a copy of your CV and a cover letter to our job portal. Should you have any questions, please contact a member of the HR team - email ##### or call 01332 332021. Please note that whilst we welcome and encourage individuals of all backgrounds to apply for our vacancies, we are unfortunately unable to accept applications from candidates requiring a visa to work in the UK. Please no agencies unless we have contacted you directly.
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