Senior Program Manager

Job Description
Informa is a leading international events, intelligence, and scholarly research group.
Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs, and take better informed decisions.
Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.
Informa’s divisions include: Informa Connect, Informa Markets, Informa Tech, Taylor & Francis and Global Support.
Informa is a successful and diverse FTSE 100 business that has been built over the past twenty years through a mix of organic growth and acquisition. Informa is transforming itself to increase digital capability and the mix of revenues, with the expectation that far higher proportions of revenue are derived from new digital products and through the sales of all products through digital channels.
Equally, as a contemporary B2B provider of solutions and services, we anticipate the need to enable customer touchpoints through digitalising processes that are currently offline, and through shaping and establishing a digital ecosystem over the next 5 years, whilst firmly establishing our position within it, thereby providing our B2B customers with end-to-end go-to-market solutions. This has resulted in strategic programmes like GAP II, focused on a digital acceleration and associated investment and the Unifying Technology Programme, focused on transforming the Technology Operating Model.
Job Description
Join our growing team as a Senior Program Manager and become a driving force in our mission to achieve our goals of simplifying our content & media technology estate while enhancing the business results from our technology. We're seeking a skilled professional who thrives in complex, dynamic environments and possesses a proven track record of success in program management. As a key member within our organization, you'll be instrumental in shaping and executing strategic programs that align with our vision and objectives.
You will be accountable for delivering programs and specific projects with a cross-functional global team of internal and vendor resources. You will have a focus on the delivery plan, quality and cost of the projects and Programs.
Leadership:
Strategic Planning:Develop and implement long-term strategic plans aligned with our objectives, ensuring that program initiatives support the overall mission and vision of Informa and its divisions.
Program Leadership:Lead cross-functional teams in the planning, execution, and delivery of complex programs, providing direction, motivation, and support to ensure alignment with project goals and timelines.
Project Leadership: Work as a project manager on critical, high-visibility projects
Communication and Team Development:
Stakeholder Management:Effectively engage with senior executives, business leaders, and technical stakeholders, providing clear communication on program/portfolio status, risks, and benefits to inform decision-making, while proactively managing stakeholder expectations and addressing concerns promptly.
Reporting and Communication:Prepare and present comprehensive reports and presentations to senior leadership and stakeholders, providing transparent updates on program status, milestones, and risks.
Team Development:Mentor and develop Project team members, fostering a culture of collaboration, innovation, and professional growth within the organization.
Operational Excellence:
Resource Allocation:Efficiently allocate resources, including budget, personnel, and tools, to optimize program performance and meet objectives within established constraints.
Performance Monitoring:Establish and track key performance indicators (KPIs) and metrics to monitor program progress, identify areas for improvement, and ensure timely delivery of program milestones.
Quality Assurance:Maintain a focus on quality throughout the program lifecycle, implementing best practices, standards, and quality assurance processes to ensure that deliverables meet or exceed expectations.
Risk Management:Identify potential risks and develop proactive mitigation strategies to minimize disruptions and ensure successful program delivery.
Process creation:Be able to create new processes and pinpoint process gaps in order to establish, document, and implement the necessary governance and structure.
Continuous Improvement:Drive ongoing process improvement initiatives by evaluating program effectiveness, soliciting feedback from stakeholders, and implementing enhancements to optimize outcomes and efficiency.
Qualifications
5+ years’ experience leading and managing portfolios/programmes within the technology industry.
Strong verbal and written
communication skills
Proven track record of delivering successful technology projects and programmes
Excellent organizational and problem-solving skills and the ability to work effectively under pressure.
Exceptional interpersonal and communication skills with a proven ability to navigate complex organizational structures and drive changes.
Extensive knowledge and ability to train others in Project management tools and techniques
A Bachelor's degree in Project Management, Computer Science, Information Systems or a related field is desirable but not required.
Certifications such as PMP are advantageous.
This post will automatically expire on April 27, 2024
Additional Information
Why work at Informa?
Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomesall types of candidates.We are alsoflexiblewithdifferent working patternsandprioritize promotions internally. Our benefits include:
Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active
and
networks
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
A flexible range of personal benefits to choose from, plus company funded private medical cover
A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
Recognition for great work, with global awards and kudos programmes
As an international company, the chance to collaborate with teams around the world
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of
and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of , , ancestry,
, , or
creed, mental or physical , medical condition, genetic information,
(including , childbirth, and related medical conditions),
,
,
expression, , marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
Please let us know of any adjustments we need to make for you to show us your best self. We want all of our candidates to shine in the recruitment process!
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