Senior Product Designer

HeliosX is one of the world’s fastest growing HealthTech companies. We’re committed to improving the quality, accessibility, and affordability of healthcare for everyone. In 2013, our Founder Dwayne D’Souza recognised the need for prescription healthcare to catch up with other industries by taking advantage of technological innovations - to enable rapid delivery of medications and improved customer convenience. Since our founding, we’ve been entirely bootstrapped - we achieved product-market fit and profitability without ANY external funding whatsoever. Our mission is to help people across the world get the medications they need, faster. Through our sites and platforms, customers can conveniently access prescription medications and treatments to treat a range of health problems, as well as purchase clinical-grade, personalised skincare. We have dedicated in-house clinical teams authorised to prescribe medications, and we own a pharma business capable of manufacturing many of the medicines and skincare products we provide. We’re an in-house, Direct-To-Consumer (D2C) proposition all the way down - and we’re passionate about that approach.Our revenue reached a record $76 million USD last year, with unprecedented 32% year-on-year growth. With a 40% year-on-year growth target for 2024, it’s an exciting time to be part of the HeliosX journey. Come and help in making access to medication quicker and easier than ever before in human history!The opportunity:We're seeking a multi-disciplinary Senior Product Designer to work across HeliosX brands. We’re not expecting an expert in everything, but you should be comfortable working on UX research, UX design, visual design, and UX writing. It should be second nature to collaborate with Product, Engineering, UX Research, Marketing, Clinical, and Operations teams. You'll understand our customers, contribute to the product roadmap, and craft captivating experiences that drive engagement. You'll craft solutions for brands that help 1000s of people every single day.This is a full time, permanent role with hybrid working. You will be expected on site in our offices in Central London once per week, with the rest of the time spent working from home. Candidates must be based permanently in the UK in order to be considered for the role.What you'll be doing:Work with Product and Engineering Managers to shape the future of our productsPlan and execute discovery work, ensuring that our users remain at the heart of every decision we makePlan and conduct user research, either in collaboration with our UX Research team, or on your own, to understand people’s needs and behaviours, synthesising insights to inform design solutionsBring your creative ideas to life to not only address user needs but also align with our business objectivesCraft compelling and accessible written content; usability is paramount, but it should also align with our brand guidelinesCreate high-fidelity designs based on our design system and bring them to life with clickable prototypesHelp to evolve our design system across our brands, ensuring a consistent experience for our diverse user baseCollaborate with our talented developers, fostering a supportive and inclusive environment throughout the implementation processBe a key player in our production experiments, leveraging data-driven insights to refine and enhance our designsWho you are:You have 5+ years' experience as a product designerYou are comfortable in UX research, UX design, visual design, and UX writingYou’ve worked on B2C digital products, ideally with large or international user basesYour portfolio demonstrates sound capability in discovery, UX design, and UI designYou enjoy working in fast-paced startups, with comfort proactively stepping up to take the lead on things when you spot something that needs to be doneYou work collaboratively with Product, Engineering, and UX Research colleagues to drive forward initiatives across multiple concurrent projectsYou’re comfortable using design systems created in Figma
#LI-Hybrid Why work with us?At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!Aside from working with our all-star team, here are the other benefits of coming on board:Generous equity allocations with significant upside potential25 Days Holiday (+ all the usual Bank Holidays)Private health insurance, along with extra dental and eye care coverEnhanced parental leaveCycle-to-work SchemeElectric Car SchemeFree Dermatica and MedExpress products every month, as well as family discountsHome office allowanceAccess to a Headspace subscription, discounted gym memberships, and a learning and development budget (alongside a free Kindle and audible subscription)
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