Senior Network Engineer

Overview
Nephos Technologies is a specialist data services integrator, focused on helping organisations solve problems around data storage, data management and data security with integrated innovative solutions to high profile clients.
About the jo
bWe have an exciting opportunity for an experienced network engineer to join and be an integral member of our team, to provide support and project assistance on enterprise scale infrastructure and systems delivered to clients, such as high-performance storage arrays, networking, and physical equipment across several Data Centres
.
Role responsibiliti
esWork as part of a team to support the delivery of customer networks, including systems monitoring, issue resolution, proactive maintenance, and improvement initiative
s.Take ownership of Incident and Problem records, apply technical troubleshooting and problem-solving skills to methodically handle investigation activities, identify issues, restore services as quickly as possible and maintain up to date/accurate record
s.Take ownership of Service and Project Requests to fulfil these whilst maintaining up to date/accurate record
s.Manage Change records alongside issue resolution, infrastructure maintenance and improvement initiatives, whilst attending the weekly Change Advisory Board where neede
d.Identify technology, network, security, or process improvements for standardisation, streamlining or automation opportunities where possibl
e.Work with other cross-functional teams within Nephos, such as Business Analysts, Solution Architects and Project Managers to help deliver end to end client onboarding activities and system solution
s.Create and maintain up to date standard processes in your area of expertise, to help build a culture for sharing information and developing other
s.Participate in the on call 24/7 support rota to respond and manage Incidents accordingly, including root cause analysi
s.
Experience/Ski
llsCCNP or equivalent in Data Centre related networki
ng.5+ years hands on experience managing large networks, including design, installation, configuration, upgrades and troubleshooti
ng.Experience of network technologies, including but not limited to Cisco and or Linux networki
ng.Strong knowledge of data centre switching and routing design, including VXLAN and EV
PN.Strong demonstratable understanding of network routing protocols including BGP and OS
PF.Understanding of WAN/LAN, network monitoring, firewalls, both IPv4 and IPv6 e
tc.Experience of using configuration management tools such as Ansible or other similar technologi
es.Experience of network monitoring and logging tools such as Zabbix, Grafana or other similar technologi
es.Demonstratable experience of Linux OS systems such as Centos or Ubun
tu.Experience of enterprise scale storage systems (file access protocols) – advantageo
us.Experience of cloud platforms, such as AWS and/or Azure – advantageo
us.Experience in automation technologies and programming languages – advantageo
us.Strong customer centric attitude and interpersonal skil
ls.Excellent written and verbal communication skil
ls.Ability to manage multiple tasks efficiently and effective
ly.Flexible, organised, and self-motivat
ed.Willingness and ability to drive to Data Centres in the South of England when required. • Legally able to work in the
UK.
What we can o
fferYour benefits include, but are not limited
to:A competitive salary of up to £60K per annum depending on experie
nce.Holiday allowance starting at 25 days plus bank and public holidays, and the opportunity to buy and sell 5 days hol
idayCompany laptop and mobile provi
ded.Car mileage allowance paid on Data Centre vis
its.On call allowance and paid overt
ime.Health insurance which includes annual dental and vision allow
anceHealth assured (employee assistance programme) includes access to counselling servi
ces.Travel support if over 100 miles away from the off
ice!Hybrid working from d
ay 13% yearly performance-related b
onus2 Social Impact days per year for voluntee
ringFun company and team social events once a m
onthWe love birthdays - receive a special g
ift!Enhanced Maternity, Paternity and Adoption l
eaveOpportunity to work in the fastest growth area in the IT sales landscape –
DataPersonalised career road map and continuous develop
mentRecognition awards including employee of the month prize and annual awards awarding £4000 to spend on a holi
day!