Senior Mortgage Collection Agent
Salary: £30,000 - £40,000
Location: Wolverhampton, with hybrid/flexible working
This company is looking for a Senior Mortgage Collection Agent to provide specialist financial support to customers experiencing financial difficulties regarding mortgage repayments and arrears situations. The role requires managing a portfolio of complex and high-risk cases to provide a first-class level of service, fully supporting the needs of vulnerable customers and identifying and implementing appropriate solutions. Acting as a genuine subject matter expert, the role holder will also be required to provide ongoing referral and coaching support to less experienced members of the Financial Support Team managing less complex portfolios.
Key Responsibilities:
Required knowledge and experience:
The successful candidate will receive a competitive salary, as well as a range of benefits, including:
If you are an experienced Senior Mortgage Collection Agent looking for a new challenge, this is an excellent opportunity to join a leading financial services provider in the UK. To apply, please submit your CV and a covering letter.
Applicants must be located and eligible to work in the UK without sponsorship.
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