Senior Mediation Solution Designer

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Senior Mediation Solution Designer
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locations
Remote, United Kingdom
time type
Full time
posted on
Posted 8 Days Ago
job requisition id
JR103144
About Neural Neural Technologies is a provider of modular revenue protection, machine learning/artificial intelligence, data integration and signaling software solutions for cross domain functions covering Telecom operators, Banking, Payment processors, and others.Neural Technologies has a global presence with customers in 45 countries worldwide. The company has built an international reputation for providing quality solutions to increase the bottom line for its customers around the
globe. Neural
Technologies can reference Tier 1 & 2 converged service providers and network partners. We are a part of Lumine Group, a leading global acquirer of communications & media software businesses. Lumine Group is a division within Volaris Group, a subsidiary of Constellation Software Inc. (TSX:CSU), a multi-billion dollar global public company based in Canada and listed on the Toronto Stock Exchange. Why Join Us Neural Technologies offers exciting careers that provide the opportunity to work within an innovative and forward-thinking company. In line with our expansion and quest for quality excellence, we are seeking dynamic and career-minded individuals to join our team. Job description We are seeking a highly skilled and experienced Mediation Solution Designer to join our team. As a Solution Designer, you will be responsible for designing Mediation solutions using Neural Technology’s Optimus DI of product. Your expertise in Mediation, revenue assurance, fraud management, telecom background, business analysis, solution architecture, solution design, and requirement analysis will be instrumental in driving our business success.Join our team and contribute to the success of our organization by designing Mediation solutions using our suite of products. Apply now and leverage your expertise in solution design, revenue assurance, fraud management, telecom background, business analysis, and requirement analysis to make a significant impact in the telecom industry! Responsibilities: Solution Design and Architecture:Collaborate with business stakeholders to understand their Mediation requirements.Design comprehensive solutions by leveraging our suite of products to address Mediation needs.Create solution architectures and design frameworks that align with industry best practices and meet customer requirements.Ensure scalability, performance, and integration capabilities are considered during solution design.Work closely with internal and external project stakeholders to validate and refine solution designs.Requirement Analysis and Business Analysis:Conduct in-depth requirements gathering sessions with customers to understand their Mediation business needs.Analyze and document business requirements, translating them into functional and technical specifications.Collaborate with business analysts and cross-functional teams to identify process inefficiencies and propose optimized solutions.Perform gap analysis and feasibility studies to ensure the proposed solutions address the identified business needs.Solution Implementation and Deployment:Collaborate with development teams to ensure accurate and timely implementation of Mediation solutions.Provide technical guidance and support during solution implementation, including system integration testing (SIT) and user acceptance testing (UAT).Participate in solution deployment activities, including planning, tuning, and monitoring for package releases.Conduct solution configuration and customization based on customer requirements.Mediation Expertise:Apply your deep understanding of Mediation practices and processes in the telecom industry.Stay up to date with industry trends, regulations, and best practices related to Mediation.Provide subject matter expertise in Mediation to support solution design and implementation. Qualifications & Requirements: Bachelor's degree in a relevant field such as Telecommunications, Computer Science, or Business Administration.
10+ of years working experience with Mediation/IT within the telecom industry Proven experience as a Solution Designer, Solution Architect, or similar role, with a focus on Mediation.Strong business analysis skills, including requirements gathering, process analysis, and documentation.Proficiency in solution design and architecture, with a deep understanding of telecom systems and technologies.Excellent analytical and problem-solving abilities to identify revenue leakages, manage fraud risks, and propose effective solutions.Strong communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.Ability to work in a fast-paced and dynamic environment, managing multiple priorities and deadlines.Knowledge of industry best practices and regulatory requirements related to Mediation.Familiarity with our suite of products or similar telecom software solutions is advantageous.Experience in the telecommunications industry, particularly in Mediation, is highly desirable. Personal Skills: Good communication skills Possess drive and resolve to provide a high-quality service.Act independently without the need for constant monitoring.Facilitation skills, including scoping, requirements, and solution design workshops.
About Us Lumine Group architects the future of connectivity in the communications and media industry by providing businesses with a global ecosystem of like-minded professionals, customers, and partners. Lumine takes root from the word “illuminate,” which reflects our mission to illuminate the potential of communications and media software businesses. We are buy-and-hold forever acquirers, meaning we never sell an acquired business. We believe in the businesses we acquire and the people behind them, and develop long-term, sustainable growth strategies. At Lumine, we believe the future is bright. Lumine Group is an equal opportunity employer, we recruit, hire, train, promote and provide all other privileges of employment to qualified people without regard to age, race, color, creed, national origin, gender, gender identity, gender expression, disability, marital status, veteran status, citizenship status, ethnicity, familial status, religion, sexual orientation or any other classification for which discrimination is prohibited.
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